The Supporter Engagement Strategy (SES) Fundraising Specialist (CRM Success) Consultant will ensure that UNICEF offices that have gone live in the region with Salesforce / Marketing Cloud are able to maximize their fundraising performance by supporting them with all aspects of fundraising operations represented in the system.
At the point of hand over from the implementation team, the SES Fundraising Specialist will be responsible for the following: further refining business processes for maximum efficiency, prioritizing bugs or enhancement requests, data hygiene and standardization, maintaining discipline to required coding standards and reporting mechanisms, identifying new opportunities to add to the CORE UNICEF system, and ensuring that each office maintains a clear plan for further development of the system.
The UNICEF Global PCI-DSS Project ensures that UNICEF PSFR and other Country Offices (COs) comply with PCI data security standards (121647_UNICEF STANDARD ON INFORMATION SECURITY- CONTROL REQUIREMENTS TO COMPLY
WITH THE PAYMENT CARD INDUSTRY DATA SECURITY STANDARD). This Global Project establishes a framework to
build UNICEF's global capacity, and within each CO, identifying, achieving, and maintaining improvements to systems and processes.
Under the supervision of the Senior Advisor, Operations and Finance, the incumbent will provide project management support, reporting to the Global PCI-DSS Project Manager. Additionally, the incumbent will develop and implement various country-specific projects and activities as required.
Project management and support activities include, but are not limited to:
• Project design and planning
• Coordination with business and technical teams
• Risk mitigation
• Status reporting
• Communication
• Project budget management
• Process and technical improvements
• Overseeing project implementation
The Supporter Engagement Strategy (SES) Fundraising Specialist (CRM Success) Consultant will ensure that UNICEF offices that have gone live in the region with Salesforce / Marketing Cloud are able to maximize their fundraising performance by supporting them with all aspects of fundraising operations represented in the system.
At the point of hand over from the implementation team, the SES Fundraising Specialist will be responsible for the following: further refining business processes for maximum efficiency, prioritizing bugs or enhancement requests, data hygiene and standardization, maintaining discipline to required coding standards and reporting mechanisms, identifying new opportunities to add to the CORE UNICEF system, and ensuring that each office maintains a clear plan for further development of the system.
The UNICEF Global PCI-DSS Project ensures that UNICEF PSFR and other Country Offices (COs) comply with PCI data security standards (121647_UNICEF STANDARD ON INFORMATION SECURITY- CONTROL REQUIREMENTS TO COMPLY
WITH THE PAYMENT CARD INDUSTRY DATA SECURITY STANDARD). This Global Project establishes a framework to
build UNICEF's global capacity, and within each CO, identifying, achieving, and maintaining improvements to systems and processes.
Under the supervision of the Senior Advisor, Operations and Finance, the incumbent will provide project management support, reporting to the Global PCI-DSS Project Manager. Additionally, the incumbent will develop and implement various country-specific projects and activities as required.
Project management and support activities include, but are not limited to:
• Project design and planning
• Coordination with business and technical teams
• Risk mitigation
• Status reporting
• Communication
• Project budget management
• Process and technical improvements
• Overseeing project implementation
