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Monitoring Consultant (Child Protection), Beirut, Lebanon

Apply now Job no: 516867
Work type: Consultancy
Location: Lebanon
Categories: Consultancy

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a Champion...

The Child Protection section at UNICEF Lebanon is looking for a monitoring consultant to pilot an innovative monitoring technique called the Most Significant Change (MSC). The objectives of this consultancy are to organize and facilitate a training for two of UNICEF’s implementing partners (IPs) on how to conduct the MSC, develop the MSC guidance for data management, oversee the whole work undertaken by the IPs for collection of stories, and organize and facilitate a final workshop with UNICEF and IPs to review and evaluate the process.

As part of the emergency response to the Syrian crises, in 2013 UNICEF Lebanon scaled up the Child Protection Programme (CP) in partnership with the Lebanese government and non-governmental actors, to address the protection needs of the affected population in line with UNICEF’s corporate responsibilities in emergencies. The main objectives of the programme were to address risks and vulnerabilities for children and women, build their resilience and improve their psychosocial well-being. The programme worked with a variety of implementing partners and government agencies, local NGOs and communities to promote sensitization, awareness, outreach, psychosocial support (PSS), case management and specialized services in the areas of child protection and gender-based violence (GBV), and - to a lesser extent - promote child protection system strengthening.

UNICEF worked as well with UNRWA and Palestinian NGOs to address the protection needs of children and women living in Palestinian camps and gatherings in Lebanon.

The new Country Programme of UNICEF 2017-2020 builds on the successes gained in past years while recognizing the need to emphasis more strongly strategies for child protection system strengthening for increased sustainability and impact. While the emergency response focused heavily on the need to respond to the critical protection needs of women and children; the new Country Programme stresses the need prevent protection abuses but also continue to build institutional capacity to respond to critical cases of violence, abuse and exploitation.

The Most Significant Change (MSC) was first developed by Rick Davies in 1996 as means to monitor changes in a development aid project. In a nutshell, the MSC is a form of participatory monitoring and evaluation. The approach involves monitoring without indicators and takes a story-telling approach, while running across the program cycle with the objective of informing the programme. Also, the MSC can be used for evaluation in terms of assessing a programme on the outcome and/or impact level.

The approach involves the collection of diverse number of stories and then filtering the stories through a tiered and participatory approach until the story with the most significant change, be it positive or negative, is selected. The MSC is not considered as a substitute for the conventional monitoring (e.g., predetermined indicators) nor it is to be used by itself as a monitoring technique. Rather, the MSC is a complementary monitoring technique with advantages that are multifold.

The MSC is a strong technique used to clearly identify the organization’s values, where it is reflected in the participatory approach via discussions to select the significant change (SC) stories. Furthermore, the technique does not require special professional skills, as compared to other monitoring techniques (e.g., measurement skills or indicator development), provides a capacity building to the staff (through providing feedback), and it is easily explained to others. Prominently, the MSC is a modality that can identify unexpected changes and of the limited monitoring techniques that adopt a bottom-up approach, coming from the affected population.

Given the approach and methodology of the MSC, there are situations where the approach can fit best. The MSC is most suitable when the program produces diverse and emergent outcomes, multiple organizational layers or implementing partners, focus on social change, and faces challenges with conventional monitoring systems. Additionally, the MSC would work best when there is repeated contact between field staff and beneficiaries. Therefore, UNICEF Lebanon’s Child Protection Programme would like to pilot the approach in assessing the impact of the different activities including community-based and focused psychosocial support activities, provided to boys, girls and women to determine the most significant change, whether positive or negative, that these groups face.

The MSC to be effectively captured there needs to be a trust base between the interviewer and the interviewee. Thus, for this reason, the collection of the stories will happen through two UNICEF’s IP:

  • Terres Des Hommes Italy: CP prevention (Awareness, Community based PSS and Caregivers Program) and response (Focus PSS and Case Management) services in the localities of Aarsal, Masharia al Qaa, Hermel and Qasr in North Bekaa and in Chim, Barja, Choueifat, Ghobeiry, Msaytbeth and Tariq el-Jedideh in Mount Lebanon.
  • International Rescue Committee: Prevention and response (Awareness, community-based PSS and caregiver programme, rolling out tools for enabling environment (CPIMS, PSS sectoral tools, case management), training and capacity-building, safe spaces where mentor programme is a component) in Bekaa, Saida, Beirut, Mount Lebanon and Nabatieh

For more details on the MSC approach please see The ‘Most Significant Change’ (MSC) Technique – A Guide to Its Use (Davies & Dart, 2005).

How can you make a difference?

The MSC is expected to explore the two main pillars of the CP programme, namely prevention and response. Both of them are operationalized in activities such as case management, PSS sessions, capacity building, and creating safe spaces. Give that the CP programme is targeted at the child, caregivers, and community, the MSC should also look at the change among those three levels, when exploring the domains of change.

The stories that will be developed using methodology in Davies and Dart (2005) are expected to showcase different aspects of the activities and interventions being implemented at field level and how they create a change for the storyteller. The stories are also expected to identify unexpected changes that might have been noted by beneficiaries and that highlight UNICEFs values and ideas. Moreover, the stories should be easy to read and understand, while giving a rich picture to outside readers of what is happening at local levels. The stories are also expected to be within one or more of the three highlighted domains below.

  1. Change in child’s life
  2. Change in the community
  3. Change in the governance

The objectives of the MSC are multi-fold:

  • Identify the positive or negative most significant change, that UNICEF’s CP activities and initiatives have on the targeted population;
  • Identify unexpected changes that might have been noted by beneficiaries and that highlight UNICEFs values and ideas;
  • Enhance the understanding of UNICEF CP’s values and objectives among both UNICEF’s staff and partners;
  • Reflect on how well UNICEF CP on track is to meeting its objective and provide insights on improvement;
  • Inform UNICEF management on the relevance, effectiveness, and efficiency to systematically use the MSC as part of the monitoring and/or evaluation.

The methodology to conduct the MSC as per the guidance developed Rick Davies constitutes of the following components:

  1. Defining the domains, as mentioned above.
  2. Collecting the stories, to be done primarily through UNICEF’s IP and the consultant. The expected number of stories is around 50.
  3. Story selection (including feedback), to be led by consultant and the selectors being UNICEF’ IP, CP, and PRIME staff. The final selection of the MSC story will be done by the PME Specialist and the Chief of CP Verification of the stories

Subsequently, this includes revising the whole process and conducting secondary analysis on the story database.

You are expected expected to do the following to meet the above objectives:

  • Organize preparatory meetings with UNICEF to agree on methodology and way forward;
  • Develop tools for the story collection and a user-friendly guide for the workshop;
  • Prepare and organize workshop and training for UNICEF and staff from implementing partners on MSC approach, with the objective that the participants have sound and practical knowledge to implement the MSC in their respective areas of work;
  • Oversee, manage, and participate in the story collection;
  • Ensure quality assurance on the collection of the stories, selection, and feedback being provided. Moreover, the stories should be easy to read and understand, while giving a rich picture to outside readers of what is happening at local levels;
  • Oversee and manage the verification of the stories;
  • Organize follow-up meetings with participants to keep track of the project and ensure that the quality of the stories collected are in line with the theory and methodology;
  • Prepare a database for data management, including story database, information collection tools and methods to be used by UNICEF after the during and after the piloting;
  • Organize final workshop with participants to assess the methodology and evaluate on the process and findings (Revising the system);

Write a report and develop presentation on the findings, process, lessons learnt (challenges and successes, and recommendations.

The deliverables and schedules are as follows:

  • Detailed work plan
  • Training Package and conduction of training
  • Stories database
  • Full report
  • Presentation





1 month

2 month

3 month


Activity A: Inception and Preparatory Phase






Activity A.1

Deliverable 1





Organize, in coordination with UNICEF Lebanon, a workshop on MSC that targets a specified number of UNICEF implementing partners.


Detailed workplan with clear tasks and activities, in addition to proposed methodology, and timeframe.


Workshop organized with UNICEF and staff from implementing partners

 x        n/a n/a


45 % upon completion of deliverable 1


Activity B: Follow-up meetings






Activity B.1

Deliverable 2



The consultant will meet with UNICEF and implementing partners to track progress and fine-tune the approach to get the best possible results.

Bi-weekly meetings will be organized until end of year. Tools will be shared with UNICEF and partners for feedback.


x x

55 % upon completion of deliverables 2 and 3


Preparation of the instruments and guidance for data management, including story database, information collection tools and methods.




Activity B.2:

Deliverable 3




Organize workshop with UNICEF and implementing partners to evaluate process.

Workshop conducted and final report shared




Total Calendar Days:

Total Working Days: 63






To qualify as an Champion, you will have...

  • At least a master’s degree in social science degree or any other relevant field;
  • Proven knowledge and experience in using the MSC;
  • Proven experience working in the humanitarian field (e.g., NGO, INGO, or UN);
  • Proven experience with both quantitative and qualitative research and data analysis;
  • Preview experience in providing training and capacity building;
  • Experienced with results-based management orientation and practices;
  • Excellent analytical and writing skills;
  • Fluency in English and Arabic;
  • Strong experience and knowledge in human rights issues, the human rights-based approach to programming, child rights, and child protection


For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.


UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.


Consultants are expected to submit an all inclusive financial proposal  line with the table in the Deliverables and Schedule, showing the professional fee (daily rate). Submissions without financial proposal, will not be considered.

Advertised: Middle East Daylight Time
Applications close: Middle East Daylight Time

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