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Communication Consultant, Division of Human Resources, NYHQ Based, (11.5 Months)

Apply now Job no: 531747
Work type: Consultancy
Level: Consultancy
Location: United States
Categories: Communication / External Relations, Consultancy

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, an Advocate

In an increasingly evolving context, UNICEF strives to equip its staff across the globe with relevant, high quality learning and development interventions and human resources strategies that are aligned with organizational goals and priorities.

The Learning and Development (L&D) Team in the Division of Human Resources (DHR) provides a range of learning and organizational development offerings for staff globally. L&D is also leading efforts to achieve DHR’s key communications objectives in 2020.

How can you make a difference?

Reporting to the DHR Communication Specialist, the Communication Consultant will play a central role in helping to achieve learning, development and communications objectives, in close collaboration with colleagues in the L&D team and other identified counterparts. The Consultant will support the production, dissemination and monitoring of learning communications content, providing specialized graphic design, videography, photography and multimedia services. The Consultant will also support the development of communications and marketing strategies for learning programmes, as well as the development of innovative online learning programmes. S/he will create visibly attractive interactive spaces for participants of learning programmes. Overall direction and vision for L&D’s work will be provided by the Chief of Learning and Development.

Main duties/responsibilities:


  • Support the development and implementation of communications and marketing strategies for learning programmes, across multiple channels and targeted at diverse audiences
  • Support the production, dissemination and monitoring of learning communications content, including presentations, publications and online content
  • Provide specialized graphic design, videography, photography and multimedia services to produce a wide range of learning communications content
  • Support the writing, editing and development of content for learning communications initiatives and platforms, including articles, factsheets, publication content and online content
  • Produce and edit video, photo and multimedia content for learning initiatives, including bite-sized learning content
  • Provide the necessary guidance to ensure consistency of learning communications with UNICEF’s branding strategy
  • Contribute to the team’s development of online learning products, including online blended learning courses, modules, etc.
  • Other activities as required

Videography, Photography and Multimedia

  • Produce and edit videos, photographs, visuals and multimedia content in support of core leadership learning and HR communications activities and initiatives
  • Document UNICEF learning activities and events by shooting high-quality video footage and images
  • Provide technical and creative input, advice and guidance for delivering high-quality and engaging video recordings
  • Support the maintenance of all professional hardware and software used in video, photo and multimedia production and editing
  • Other activities as required

Overall Communications Support

  • Support the production, dissemination, monitoring and evaluation of DHR communications content
  • Provide writing and editing support for DHR communications activities and initiatives
  • Provide graphic design support for DHR communications activities and initiatives
  • Provide editorial, coordination, monitoring and evaluation support for the OneHR Newsletter
  • Assist in developing communications strategies in line with UNICEF HR objectives
  • Other activities as required

To qualify as an advocate for every child you will have…

Minimum qualifications:

  • Advanced University degree in Communications, Journalism, Public Relations, or equivalent/relevant professional experience combined with a university degree in a related field
  • A minimum of two years of progressively responsible experience in graphic design, videography and communications is required
  • Experience in developing online learning programmes is required
  • Professional experience and expertise in communications
  • Proven experience and expertise in graphic and multimedia design
  • Proven experience and expertise in producing, shooting, scripting, editing and packaging video content
  • Excellent English writing and verbal communication skills
  • Knowledge of and practical experience with social media
  • Experience with the Microsoft Office suite
  • Proven experience with digital and online communications software, including Adobe Creative Cloud, SharePoint, MailChimp, SurveyMonkey and digital community platforms
  • Proven ability to research, analyze, evaluate and synthesize information
  • Experience with UNICEF communications, branding and multimedia
  • Strong project management skills
  • Knowledge of developing, implementing and monitoring digital communications strategies and campaigns
  • Communications experience in an international development and/or nonprofit organization

Desirable qualifications:

  • Understanding of human resources and organizational development
  • Experience supporting communication of learning programmes would be an advantage

For every Child, you demonstrate…

UNICEF's core values: Care, Respect, Integrity, Trust, and Accountability

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.



Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Please indicate your availability and daily rate (in US$) to undertake the terms of reference above. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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