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If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines fordeveloping countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.

Consultancy: DAPM Digital Transformation International Consultant

Duty Station: DAPM/PET/OPSU

Duration: 15th December 2025 – 15 December 2026

Home/ Office Based: Remote

BACKGROUND

Purpose of Activity/ Assignment:

The Division of Data, Analytics, Planning and Monitoring (DAPM) is responsible for driving, shaping and guiding UNICEF’s evidence-informed analysis, corporate and country planning, programme implementation and related risk management, monitoring, knowledge management and organizational performance. As such, DAPM enables the organization to deliver on results in a more coherent manner, based on agile and contextualized programming processes, and on data, evidence, and analytics, as well as the application of human-rights based and results-based approaches. 

Within DAPM, the Programme Effectiveness Team (PET) leads, regulates and coordinates the development and issuance of organization-wide policies, procedures, standards, guidance, systems, tools and platforms to strengthen programme effectiveness across all contexts, including programme planning, implementation and related risk management, safeguarding, monitoring, organizational performance, knowledge management, at all levels. In doing so, PET engages with all divisions/offices across HQ as well as with all regional offices, UN agencies, funds and programmes, specialized agencies, other technical organizations and the UN Development Coordination Office.  

The Organizational Performance unit plays a central role in advancing UNICEF’s strategic vision by driving performance management agenda at the country, regional, and global levels. This includes streamlining and strengthening annual reporting of results, simplification of systems and tools that provide real-time analytics for informed decision making and results-based management. Additionally, the unit leads on increasing transparency to stakeholders, including beneficiaries

The objective of this assignment is to provide comprehensive advisory support to PET digital systems by collaborating with concerned units to conceptualize and establish the new PET systems governance, operational and delivery models. The consultant will define the models, facilitate stakeholder review and support operationalizing the models. Additionally, the consultant will conduct a current state assessment and define future state and a 5-year roadmap of the PET systems.

Scope of Work:

Define the governance structure and standards for PET Systems

Work closely with the Chief of OPSU and the Deputy Director of PET to define the scope and working modalities of the newly established Corporate Systems team within PET. This includes:

Assessing the current governance structure: Review existing roles, responsibilities, decision-making processes, and reporting lines for PET Systems to identify gaps, overlaps, and inefficiencies

• Defining the team’s mandate, scope, roles and working modalities: Clearly outline responsibilities related to system operations, management, and oversight within the Corporate Systems team vs business units.
• Establishing standards and processes: Develop and implement standardized procedures within PET for system development, enhancements, rollout, and support to ensure consistency, quality, and clarity in system management.

Assessment, and future state of PET Systems

• Conduct a comprehensive current state assessment of PET Systems
  Undertake a detailed assessment of the existing PET Systems and platforms (RAM, eTools, CPx, UniCare, Risk assessment Module) to evaluate their structure, functionality, data management, interoperability, and alignment with organizational objectives.
• Facilitate a collaborative visioning exercise with all business units to define the desired future state of PET Systems
  Engage all relevant business units and stakeholders in a structured visioning exercise to define the desired future state of PET Systems over the next ten years. The exercise should build consensus on the system’s purpose, value proposition, interoperability requirements, business needs, technological upgrades (if needed) and user experience expectations.
• Develop a five-year roadmap for the implementation of integrations and enhancements
  Building on the assessment and visioning exercises, develop a strategic five-year roadmap that outlines the sequence of actions required to achieve the envisioned future state. The roadmap should specify key activities, milestones, timelines, responsible parties and estimated resource requirements. It should also include recommendations for technology upgrades (if needed), capacity-building activities, and governance arrangements.

Terms of Reference / Key Deliverables:

Work Assignment Overview/Deliverables and Outputs/Delivery deadline

1. Define the governance structure and standards for PET Systems

-  Assessment report of the current governance structure for systems management in PET

15 Feb 2026

-  Produce a report outlining the systems team’s mandate, scope, and roles, and propose new working modalities to be established between the Corporate Systems team and the business units

15 April 2026

-  Establishing standards and processes for PET systems development, enhancements, rollout, and support

15 Dec 2026

2.  Current state assessment and future state roadmap of OPSU Systems

- Develop a comprehensive and well-structured repository for all PET systems and the related information.

15 Jul 2026

-  Facilitate a visioning exercise to define future state of PET Systems including CPX, RAM, eTools, UniCare and Risk assessment module

31 Mar 2026

-  Develop a five-year roadmap for PET Systems, detailing enhancements and the integration of all PET systems (CPX, RAM, eTools, UNiCare, Risk Assessment Module) with other relevant systems, including considerations for the impact of the current EBA assessment.

15 Jun 2026

Qualifications

Education:   

• Master’s degree in computer science, Business Administration or related field required.
• Strong management skills
• Strong problem-solving skills
• Communication and presentations skills

Knowledge/Expertise/Skills required *:

• At least ten (10) years of professional experience in systems management, design, delivery, or business operations.
• Proven experience in developing and operationalizing governance and delivery modes
• Proven experience in conducting current state assessments and defining future state roadmaps
• Excellent communication and presentation skills
• Able to work effectively with a diverse range of audiences and stakeholders.
• Demonstrated experience managing corporate systems and collaborating with a wide range of stakeholders.
• Management consulting experience is an asset.
• Familiarity with UNICEF systems is an asset.
• Fluency in English is required; knowledge of another UN language (Arabic, Chinese, French, Russian, Spanish) or a local language is an asset

Requirements:

Completed profile in UNICEF's e-Recruitment system and

- Upload copy of academic credentials

- Financial proposal that will include/ reflect :

• • the costs per each deliverable and the total lump-sum for the whole assignment (in US$) to undertake the terms of reference.
  • travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR.
  • Any other estimated costs: visa, health insurance, and living costs as applicable.
  • Indicate your availability

- Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.

- At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.

- Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

U.S. Visa information:

With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. View our competency framework at: Here

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. 

Remarks:  

Individuals engaged under a consultancy will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants. Consultants are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.