Being part of GSSC, the Strategic Business and Change Management Section (previously titled as Service Quality Management Section) works within with the Director’s Office guiding the strategic direction of the GSSC and its journey to Global Business Services (GBS), is responsible for strategic planning, change management, partnership engagement, UN reform, communications and branding It furthermore covers all internal GSSC quality assurance, productivity analysis, forecasting and chargeback support, performance, service level agreement (SLA) and key performance indicator (KPI) management, efficiency reporting and benefits realization.
Under the supervision and guidance of the Chief of Education, the programme associate supports the respective section (s) by carrying out a range of programme support functions to help develop, implement and monitor the country programme, ensuring effective and timely delivery that is consistent with UNICEF rules and regulations.
The Programme Associate works in close collaboration with a range of staff in the Country Office, external partners and agency counterparts in support of programme design and delivery. S/He provides regular feedback on the status of projects through monitoring milestones and advises on improvements to keep activities on track.
This role is particularly exciting as it ensures UNICEF resources are strategically used for the best possible structures essential for child survival and development. Your role directly impacts saving lives, especially during emergencies, by constructing well-designed and solid structures that can withstand the various impacts of climate change in Malawi. Your expertise in construction will significantly contribute to the overall success of the office's construction projects across all programmes.
Being part of GSSC, the Strategic Business and Change Management Section (previously titled as Service Quality Management Section) works within with the Director’s Office guiding the strategic direction of the GSSC and its journey to Global Business Services (GBS), is responsible for strategic planning, change management, partnership engagement, UN reform, communications and branding It furthermore covers all internal GSSC quality assurance, productivity analysis, forecasting and chargeback support, performance, service level agreement (SLA) and key performance indicator (KPI) management, efficiency reporting and benefits realization.
Under the supervision and guidance of the Chief of Education, the programme associate supports the respective section (s) by carrying out a range of programme support functions to help develop, implement and monitor the country programme, ensuring effective and timely delivery that is consistent with UNICEF rules and regulations.
The Programme Associate works in close collaboration with a range of staff in the Country Office, external partners and agency counterparts in support of programme design and delivery. S/He provides regular feedback on the status of projects through monitoring milestones and advises on improvements to keep activities on track.
This role is particularly exciting as it ensures UNICEF resources are strategically used for the best possible structures essential for child survival and development. Your role directly impacts saving lives, especially during emergencies, by constructing well-designed and solid structures that can withstand the various impacts of climate change in Malawi. Your expertise in construction will significantly contribute to the overall success of the office's construction projects across all programmes.
