Since late 2022, Armenia has received over 115,000 refugees—including 36,000 children—primarily fleeing Nagorno Karabakh due to severe shortages of essentials such as food, medication, and electricity. These children now make up 6% of Armenia’s child population and are vulnerable to mental health and psychosocial challenges. A joint Multi-Sector Needs Assessment by the Ministry of Labour and Social Affairs and UNICEF (2023–2024) found that 26% of refugee households reported at least one emotionally unstable family member. In response, the Human Rights Defender’s Office (HRDO), with UNICEF’s support, is conducting interviews to assess human rights and child rights conditions and will produce an ad-hoc report. A consultant, under UNICEF’s supervision, will analyze findings and develop report chapters, contributing to Outputs 4.1 and 4.2 of the Armenia–UNICEF Country Program 2021–2025.
The Digital Governance and Platforms (DGP) team within UNICEF’s Division of Global
Communication and Advocacy (GCA) plays a pivotal role in managing UNICEF’s digital ecosystem, ensuring that services and platforms are efficient, accessible, and aligned with digital governance standards. As part of its ongoing efforts to improve service delivery, UNICEF is integrating its DGP service catalogue into the organization-wide ServiceNow platform. This integration will enhance service standardization, improve operational efficiency, and provide better visibility and tracking of requests and workflows.
To support this initiative, UNICEF is seeking a qualified consultant to work with the DGP team in documenting and mapping operational workflows and preparing detailed, structured business requirements. This work will enable the ICT Division (ICTD) to accurately scope and implement the workflows in ServiceNow. The consultant will not be responsible for the technical configuration of ServiceNow but will deliver clear, actionable documentation, which the ICTD business analyst and technical teams can translate into technical specifications.
UNICEF’s Office of Innovation is seeking a highly motivated consultant to advance UNICEF’s evidence-based approach to innovation by strengthening the generation, use, and dissemination of high-quality evidence across UNICEF’s innovation portfolio. This role also includes exploring how innovation, including emerging technologies such as AI and blockchain, can be leveraged to improve data collection, analysis, and validation processes, and fostering a culture of impact-based decision-making across the organization.
UNICEF Libya is seeking a dynamic, experienced, and results-oriented consultant to provide technical support, coordination, and oversight for implementing community-based child protection mechanisms targeting unaccompanied and vulnerable Sudanese refugee children in Libya. The consultant will work closely with the Sudan Embassy, outreach teams, and UNICEF partners to identify, assess, support, and monitor community-level support systems for children. The consultant will also facilitate essential non-food item (NFI) distribution and oversee pre- and post-distribution surveys to assess effectiveness and impact.
UNICEF Kazakhstan Country Office is looking for Expert in Child online safety programmes. Individual Consultant is needed with solid knowledge and expertise in the area of child protection system strengthening; prevention and response to violence against children online; child online safety; digital skills building, planning and implementation of research. The consultant will provide technical assistance and expertise in communication and strategic dialogue with central and local level authorities and implementing partners.
Since late 2022, Armenia has received over 115,000 refugees—including 36,000 children—primarily fleeing Nagorno Karabakh due to severe shortages of essentials such as food, medication, and electricity. These children now make up 6% of Armenia’s child population and are vulnerable to mental health and psychosocial challenges. A joint Multi-Sector Needs Assessment by the Ministry of Labour and Social Affairs and UNICEF (2023–2024) found that 26% of refugee households reported at least one emotionally unstable family member. In response, the Human Rights Defender’s Office (HRDO), with UNICEF’s support, is conducting interviews to assess human rights and child rights conditions and will produce an ad-hoc report. A consultant, under UNICEF’s supervision, will analyze findings and develop report chapters, contributing to Outputs 4.1 and 4.2 of the Armenia–UNICEF Country Program 2021–2025.
The Digital Governance and Platforms (DGP) team within UNICEF’s Division of Global
Communication and Advocacy (GCA) plays a pivotal role in managing UNICEF’s digital ecosystem, ensuring that services and platforms are efficient, accessible, and aligned with digital governance standards. As part of its ongoing efforts to improve service delivery, UNICEF is integrating its DGP service catalogue into the organization-wide ServiceNow platform. This integration will enhance service standardization, improve operational efficiency, and provide better visibility and tracking of requests and workflows.
To support this initiative, UNICEF is seeking a qualified consultant to work with the DGP team in documenting and mapping operational workflows and preparing detailed, structured business requirements. This work will enable the ICT Division (ICTD) to accurately scope and implement the workflows in ServiceNow. The consultant will not be responsible for the technical configuration of ServiceNow but will deliver clear, actionable documentation, which the ICTD business analyst and technical teams can translate into technical specifications.
UNICEF’s Office of Innovation is seeking a highly motivated consultant to advance UNICEF’s evidence-based approach to innovation by strengthening the generation, use, and dissemination of high-quality evidence across UNICEF’s innovation portfolio. This role also includes exploring how innovation, including emerging technologies such as AI and blockchain, can be leveraged to improve data collection, analysis, and validation processes, and fostering a culture of impact-based decision-making across the organization.
UNICEF Libya is seeking a dynamic, experienced, and results-oriented consultant to provide technical support, coordination, and oversight for implementing community-based child protection mechanisms targeting unaccompanied and vulnerable Sudanese refugee children in Libya. The consultant will work closely with the Sudan Embassy, outreach teams, and UNICEF partners to identify, assess, support, and monitor community-level support systems for children. The consultant will also facilitate essential non-food item (NFI) distribution and oversee pre- and post-distribution surveys to assess effectiveness and impact.
UNICEF Kazakhstan Country Office is looking for Expert in Child online safety programmes. Individual Consultant is needed with solid knowledge and expertise in the area of child protection system strengthening; prevention and response to violence against children online; child online safety; digital skills building, planning and implementation of research. The consultant will provide technical assistance and expertise in communication and strategic dialogue with central and local level authorities and implementing partners.
