The Division of Data, Analytics, Planning and Monitoring (DAPM) is responsible for driving, shaping and guiding UNICEF’s evidence-informed analysis, corporate and country planning, programme implementation and related risk management, monitoring, knowledge management and organizational performance. As such, DAPM enables the organization to deliver on results in a more coherent manner, based on agile and contextualized programming processes, and on data, evidence, and analytics, as well as the application of human-rights based and results-based approaches.
Within DAPM, the Programme Effectiveness Team (PET) leads, regulates and coordinates the development and issuance of organization-wide policies, procedures, standards, guidance, systems, tools and platforms to strengthen programme effectiveness across all contexts, including programme planning, implementation and related risk management, safeguarding, monitoring, organizational performance, knowledge management, at all levels. In doing so, PET engages with all divisions/offices across HQ as well as with all regional offices, UN agencies, funds and programmes, specialized agencies, other technical organizations and the UN Development Coordination Office.
The Help Desk and Rollout consultant will provide end-user support, training, and system rollout assistance for UNICEF’s corporate programme systems including RAM, eTools, UNPP, PRP and CPX. The consultant will ensure that system users receive timely support and guidance. This role is critical in maintaining high user satisfaction, ensuring smooth transitions during system upgrades or rollouts, and capturing lessons learned for continuous improvement.
El propósito de esta consultoría es contar con apoyo profesional
especializado para el diseño y la preparación de la Estrategia de Advocacy 2026–2028 de UNICEF Chile, asegurando
que esta incorpore la evidencia disponible, que esté alineada con las prioridades globales y regionales de UNICEF, y
contextualizadas con el escenario político, social y económico nacional.
MICS enables countries to produce statistically sound and internationally comparable estimates of a range of indicators on the situation of children, women and their families, in areas such as health, education, early childhood development, child protection, nutrition, water, sanitation, and hygiene. For many countries, MICS surveys are among the most important sources of data used for situation analyses, policy decisions, programme interventions, and for informing the public about the situation of children and women.
Currently, the MICS programme is in its 7th round and over 50 surveys are already formally listed as part of MICS7: Just over 20 have or are completing fieldwork, with the remaining still in the design phase. The number of MICS7 surveys is expected to increase by 10-20% in 2026 mainly due to closure of USAID’s Demographic and Health Survey (DHS) program and a few other countries currently in the process of finalizing the Memorandum of Understanding documents.
Current work on the questionnaire architecture and content of standard MICS7 questionnaires is nearly completed and 8 regional/global Survey Design and 5 Data Processing Workshops have been completed so far. Current and future MICS participating country/survey teams will need additional technical support on:
• ongoing and future MICS surveys including planning, sample design, questionnaire customisation, pre-test of questionnaires, customisation of tabulation plans, fieldworkers training, fieldwork monitoring, data analysis and report drafting, and dissemination, and
• planning and organisation of any potential local, regional, or global MICS Survey Design, Data Processing and Data Interpretation and Further Analysis workshops.
MICS enables countries to produce statistically sound and internationally comparable estimates of a range of indicators on the situation of children and women, in areas such as health, education, early childhood development, child protection, nutrition, water, sanitation, and hygiene. For many countries, MICS surveys are among the most important sources of data used for situation analyses, policy decisions, programme interventions, and for informing the public about the situation of children and women.
Currently, the MICS programme is in its 7th round and over 50 surveys are already formally listed as part of MICS7: Just over 20 have or are completing fieldwork, with the remaining still in the design phase. The number of MICS7 surveys is expected to increase by 10-20% in 2026 mainly due to closure of USAID’s Demographic and Health Survey (DHS) program and a few other countries currently in the process of finalizing the Memorandum of Understanding documents.
Current work on the questionnaire architecture and content of standard MICS7 questionnaires is nearly completed and 8 regional/global Survey Design and 5 Data Processing Workshops have been completed so far. Current and future MICS participating country/survey teams will need additional technical support on providing technical support to
• ongoing and future MICS surveys including planning, sample design, questionnaire customization, pre-test of questionnaires, customization of tabulation plans, fieldworkers training, fieldwork monitoring, data analysis and report drafting, and dissemination, and
• planning and organization of any potential local, regional, or global MICS Survey Design, Data Processing and Data Interpretation and Further Analysis workshops.
Data Collection Unit (DCU) (DAPM/D&A) recommends CSWeb for secure transfer of the data (questionnaires) from the field to the central office for further analysis for MICS programme. CSWeb is the tool developed by US Census Bureau to support the CAPI data transfer with CSPro software. UNICEF IT supported installation and hosting of the CSWeb at UNCEF servers. Currently CSWeb Server version 7.7 is hosted at UNICEF servers. An update to the new version of the server is needed to host the requests of the survey teams to use the latest version of the CSPro. UNICEF seeks to engage the services of the consultant, under the direct supervision of UNICEF’s DCU (MICS) Data Processing team, to upgrade the current CSWeb platform to 8.0, create 10 new instances to be used for the MICS survey teams, and 3 months of maintenance to ensure that the CSWeb and its instances are running properly
The Division of Data, Analytics, Planning and Monitoring (DAPM) is responsible for driving, shaping and guiding UNICEF’s evidence-informed analysis, corporate and country planning, programme implementation and related risk management, monitoring, knowledge management and organizational performance. As such, DAPM enables the organization to deliver on results in a more coherent manner, based on agile and contextualized programming processes, and on data, evidence, and analytics, as well as the application of human-rights based and results-based approaches.
Within DAPM, the Programme Effectiveness Team (PET) leads, regulates and coordinates the development and issuance of organization-wide policies, procedures, standards, guidance, systems, tools and platforms to strengthen programme effectiveness across all contexts, including programme planning, implementation and related risk management, safeguarding, monitoring, organizational performance, knowledge management, at all levels. In doing so, PET engages with all divisions/offices across HQ as well as with all regional offices, UN agencies, funds and programmes, specialized agencies, other technical organizations and the UN Development Coordination Office.
The Help Desk and Rollout consultant will provide end-user support, training, and system rollout assistance for UNICEF’s corporate programme systems including RAM, eTools, UNPP, PRP and CPX. The consultant will ensure that system users receive timely support and guidance. This role is critical in maintaining high user satisfaction, ensuring smooth transitions during system upgrades or rollouts, and capturing lessons learned for continuous improvement.
El propósito de esta consultoría es contar con apoyo profesional
especializado para el diseño y la preparación de la Estrategia de Advocacy 2026–2028 de UNICEF Chile, asegurando
que esta incorpore la evidencia disponible, que esté alineada con las prioridades globales y regionales de UNICEF, y
contextualizadas con el escenario político, social y económico nacional.
MICS enables countries to produce statistically sound and internationally comparable estimates of a range of indicators on the situation of children, women and their families, in areas such as health, education, early childhood development, child protection, nutrition, water, sanitation, and hygiene. For many countries, MICS surveys are among the most important sources of data used for situation analyses, policy decisions, programme interventions, and for informing the public about the situation of children and women.
Currently, the MICS programme is in its 7th round and over 50 surveys are already formally listed as part of MICS7: Just over 20 have or are completing fieldwork, with the remaining still in the design phase. The number of MICS7 surveys is expected to increase by 10-20% in 2026 mainly due to closure of USAID’s Demographic and Health Survey (DHS) program and a few other countries currently in the process of finalizing the Memorandum of Understanding documents.
Current work on the questionnaire architecture and content of standard MICS7 questionnaires is nearly completed and 8 regional/global Survey Design and 5 Data Processing Workshops have been completed so far. Current and future MICS participating country/survey teams will need additional technical support on:
• ongoing and future MICS surveys including planning, sample design, questionnaire customisation, pre-test of questionnaires, customisation of tabulation plans, fieldworkers training, fieldwork monitoring, data analysis and report drafting, and dissemination, and
• planning and organisation of any potential local, regional, or global MICS Survey Design, Data Processing and Data Interpretation and Further Analysis workshops.
MICS enables countries to produce statistically sound and internationally comparable estimates of a range of indicators on the situation of children and women, in areas such as health, education, early childhood development, child protection, nutrition, water, sanitation, and hygiene. For many countries, MICS surveys are among the most important sources of data used for situation analyses, policy decisions, programme interventions, and for informing the public about the situation of children and women.
Currently, the MICS programme is in its 7th round and over 50 surveys are already formally listed as part of MICS7: Just over 20 have or are completing fieldwork, with the remaining still in the design phase. The number of MICS7 surveys is expected to increase by 10-20% in 2026 mainly due to closure of USAID’s Demographic and Health Survey (DHS) program and a few other countries currently in the process of finalizing the Memorandum of Understanding documents.
Current work on the questionnaire architecture and content of standard MICS7 questionnaires is nearly completed and 8 regional/global Survey Design and 5 Data Processing Workshops have been completed so far. Current and future MICS participating country/survey teams will need additional technical support on providing technical support to
• ongoing and future MICS surveys including planning, sample design, questionnaire customization, pre-test of questionnaires, customization of tabulation plans, fieldworkers training, fieldwork monitoring, data analysis and report drafting, and dissemination, and
• planning and organization of any potential local, regional, or global MICS Survey Design, Data Processing and Data Interpretation and Further Analysis workshops.
Data Collection Unit (DCU) (DAPM/D&A) recommends CSWeb for secure transfer of the data (questionnaires) from the field to the central office for further analysis for MICS programme. CSWeb is the tool developed by US Census Bureau to support the CAPI data transfer with CSPro software. UNICEF IT supported installation and hosting of the CSWeb at UNCEF servers. Currently CSWeb Server version 7.7 is hosted at UNICEF servers. An update to the new version of the server is needed to host the requests of the survey teams to use the latest version of the CSPro. UNICEF seeks to engage the services of the consultant, under the direct supervision of UNICEF’s DCU (MICS) Data Processing team, to upgrade the current CSWeb platform to 8.0, create 10 new instances to be used for the MICS survey teams, and 3 months of maintenance to ensure that the CSWeb and its instances are running properly
