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International Consultancy: Protection from Sexual Exploitation and Abuse (PSEA) Coordinator – Caracas, Venezuela (6 months - Remote)

Apply now Job no: 540158
Contract type: Consultancy
Level: Consultancy
Location: Venezuela
Categories: Communication / External Relations, Consultancy

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, PROTECTION

The Secretary-General in its 2017 Report on special measures for Protection from Sexual Exploitation and Abuse, has confirmed and strengthened the United Nations’ commitment to take action for prevention, response and end of impunity for Sexual Exploitation and Abuse (SEA) by UN staff and related personnel. UNICEF has developed Minimum Operating Standards for Protection from Sexual Exploitation and Abuse (MOS-PSEA), which establishes necessary measures for the organization to meet its responsibilities and accountability regarding SEA. One of these measures is to have PSEA focal points in UNICEF country-offices, in line with the IASC PSEA task force initiative.

UNICEF Venezuela is seeking temporary support in implementing the PSEA UNICEF Action Plan and the Inter-Agency Network Action Plan. Towards advancing PSEA UNICEF, with the UN Humanitarian Country Team jointly developed and approved an inter-agency PSEA action plan which includes prioritized activities to improve safe and accessible reporting, access to survivor-centered assistance, and enhanced accountabilities, including country-level investigations. The plan includes a mapping of PSEA efforts amongst partners, awareness raising in local communities and coordination of reporting responsibilities, the establishment of a complaint’s mechanism and victims' assistance, development of hiring practices and engagement with authorities through the HCT to strengthen prevention and response to SEA.

The HCT is committed to meet its obligations to advance PSEA services and systems yet require funding to operationalize the action plan and ensure there are additional human resources, tools and programmes in place for PSEA. To achieve these important priorities a dedicated person is required.

The position will be fully dedicated to UNICEF PSEA program under the supervision of the UNICEF Emergency Chief of Field operations.

His/her work will include the implementation of the UNICEF PSEA Action Plan in collaboration with UNICEF PSEA focal points and coordinating with the PSEA In-Country Network (ICN) established in November 2019 in strengthening the existing complaints mechanisms across Venezuela building upon existing models to establish greater transparency on reporting and investigations in an effort to end impunity for those guilty of sexual exploitation and abuse and uphold the rights and dignity of survivors.

S/he will work together with the AAP UNICEF Section and at Inter-agency level to establish and strengthen Community Based Complaints Mechanisms (CBCM) in line with Global Standards and key PSEA global commitments, including the Secretary-General’s Bulletin on Special Measures for Protection from Sexual Exploitation and Sexual Abuse (ST/SGB/2003/13) the Statement of Commitment on Eliminating Sexual Exploitation and Abuse by UN and Non-UN Personnel (2006), the IASC Statement on PSEA (2015), and the PSEA Minimum Operating Standards.

The humanitarian actors have varying capacities and experience in terms of compliance with PSEA standards and the oversight of PSEA minimum standards remains challenging. The UNICEF PSEA Coordinator for Venezuela will be responsible for supporting and tracking progress of the implementation of the prevention of sexual exploitation & abuse (PSEA) Action Plan and overseeing and supporting the collective PSEA activities of UNICEF implementing partners and UNICEF staff in Venezuela, and to promote the United Nations’ (UN) Zero Tolerance Policy.

Working closely with the PSEA Network members, the PSEA Coordinator will undertake the following:

Represent UNICEF at the PSEA in-country network
• Collaborate with the fulfilment of its tasks under its PSEA Network TORs 2020 Action Plan
• Provide advice on PSEA concerns in strategic discussions of the PSEA Network
• Support the UNICEF senior leadership in implementing PSEA Network TORs and Action Plan
• Inform relevant UNICEF working groups (Focal Points and Personas de Apoyo) about advances and initiatives of the PSEA Network and to foster linkages and information-sharing
• Regularly report to UNICEF senior management on developments and challenges in the implementation of the PSEA Network Action Plan to ensure continued engagement and address gaps in PSEA implementation
• In collaboration with the AAP specialist in UNICEF, UNVs and the Personas de Apoyo, support the PSEA network to gather data for the PSEA Global Indicators, to identify where there are gaps in community access for reporting sensitive complaints, in close collaboration with existing AAP mechanisms

Coordinate the PSEA actions at UNICEF level
• Provide technical support and guidance to the PSEA focal point and alternates at national and field level
• Provide technical support and guidance to the Personas de Apoyo and alternates at the sections
• Support the implementation of the PSEA country action plan
• Deliver the PSEA capacity building plan to support different stakeholders to implement the field office PSEA Action Plans
PSEA System Strengthening (UNICEF and Implementing Partners)
• Support Appropriate Reporting and response SEA allegations, including review of existing internal reporting
• Ensure that all information pertaining to complaints is handled and referred strictly in line with agreed protocols: the internal UNICEF Notification Alert and inter-agency information sharing procedure agreed with the PSEA network
• Work with the UNICEF Child Protection team to define the modality for monitoring the assistance provided to child SEA survivors by service providers (other than UNICEF implementing
• Ensure the finalization of the existing referral system for survivors in coordination with the GBV and CP AoR and Child Protection UNICEF team
• Strengthen implementation of PSEA prevention with UNICEF and partners through capacity building and system strengthening
• Complete the PSEA assessment of UNICEF Implementing Partners and the roll out of the PSEA Toolkit
• Develop mechanisms to strengthen PSEA risk mitigation and complaints handling mechanism in line with UNICEF and international best practice standard

Mainstream PSEA in HR management
• Continue to support HR staff in raising awareness on PSEA among UNICEF personnel
• Conduct PSEA sessions within the HR inductions for newly recruited staff

Mitigate PSEA risks within UNICEF programming
• Deliver PSEA sessions as part of the sessions for suppliers organized by Supply
• Monitor that new partnerships are informed immediately by the HACT team, so new partners can be trained within 30 days of signing a PCA
• Ensure that all staff, volunteers, partners and contractors are trained on PSEA, through the delivery of the PSEA Capacity Building Plan

Ensure community-based complaint mechanism is in place and functioning
• In coordination with the AAP Specialist, support the development and implementation of a Community Based Complaints Mechanisms on SEA within UNICEF programing
• Support the development and roll out of the guidelines for the contact center (a channel that UNICEF is developing to receive complaints and feedbacks)
• Implement the PSEA communication strategy within UNICEF programming at national and field level

To qualify as an advocate for every child you will have…

  • An advanced university degree (Master or Superior) in one of the following fields is required: international development, human rights, psychology, sociology, international law, or another relevant social science field.
  • Equivalent of minimum of 7 years of relevant work experience, including in one or more of the following areas: Protection from Sexual Exploitation and Abuse (PSEA), Accountability to Affected Populations (AAP), Protection, Human rights, Child Protection, Gender-based violence/Victim assistance, Staff misconduct and discipline, Monitoring, Evaluation, Accountability, and Learning (MEAL)
  • Field experience in humanitarian or development settings is considered an asset
  • Understanding of the international development and humanitarian architecture
  • Familiarity with the UN system and global coordination structures (e.g. IASC)
  • Proven ability to implement an Action Plan
  • Experience in developing and facilitating training and capacity-building activities is an advantage
  • Familiarity with data protection and confidentiality measures is an advantage


  • Coordination (experience in an inter-agency coordination role is an advantage)
  • Professionalism (proven integrity, objectivity, and professional competence)
  • Communication, facilitation, and inter-personal skills
  • Ability to work with different stakeholders and build consensus
  • Advocacy across a wide variety of actors
  • Leadership (ability to lead a technical network)
  • Leveraging (ability to engage at senior leadership level and secure buy-in)
  • Problem-solving (ability to know what needs to be done and identify the resources to do it)


  • Fluency in Spanish and English is required.

To be considered you must:

Attach an All-Inclusive Financial Proposal within the application form indicating your daily and monthly fees.*

  • Take into consideration in your Financial Proposal: Initially, the consultancy will be for 6 months home-based, with the possibility to travel to Venezuela at any stage of the contract. 
  • The selected consultant is required to have a travel medical insurance policy with medical evacuation services included.

*Applications without Financial Proposal, will not be considered. 

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

  • Sensitivity to cultural diversity, discrimination, and gender issues
  • Ability to interact in a sensitive manner with survivors
  • Ability to work in a stressful environment
  • Ability to delegate 

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Advertised: Venezuela Standard Time
Deadline: Venezuela Standard Time

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