Current vacancies

Explore our current job opportunities

Contract type


Latin America and Caribbean Region

Functional Area

External Relations

Position level

Communication Officer, NO-B FT, Caracas - Venezuela, LACR (Open to Nationals of Venezuela Only)

Apply now Job no: 551033
Contract type: Fixed Term Appointment
Duty Station: Caracas
Level: NO-2
Location: Venezuela
Categories: Communication

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, A Champion

How can you make a difference?

The communication officer, assists, with a delegated level of responsibility, in planning, implementing, monitoring, and evaluating an advocacy and communication strategy to get children's and women's issues into the public domain, strengthen political will in support of UNICEF's mission and objectives in the country, and enhance the organization's credibility and brand. Within the delegated authority and the given organizational set-up, the incumbent may be accountable for all or assigned areas of the following major duties and end results.

Communication strategy:

  • In support of the CO's communication strategy, the incumbent must ensure the timely production and execution of communication assets and reports.
  • Execute and follow up on local, regional, and global campaigns and advocacy priorities to support the programme and resource mobilization CO's efforts as set out in the work plan.
  • Produce or supervise advocacy and communication materials (e.g., briefing notes, images, video, human interest stories, Web pages, multimedia assets, etc.) that meet the country and global standards set out in the Brand Book.
  • Follow up on the production of advocacy and communication materials (e.g., films, videos, audio-visuals, etc.) and oversee the qualitative aspects of production (e.g., quality control, translations, reviews of layout and graphic design, etc.) to meet standards as set out in the Communication Toolkit and UNICEF's Brand Book.
  • Ensure that the intranet (ECM) Communication section is up to date.
  • Ensures that the CO's multimedia materials are available and positioned in regional and global channels such as We Share, ICON, etc.
  • Support the CO's staff, partners, and media training on communication guidelines, children's rights-focused communication, humanitarian principles, and other training that contribute to disseminating children's rights.

Brand Reputation and Crisis Communication

  • Conduct timely and strategic conjuncture analysis to prevent brand reputational risks.
  • Support the Chief of Section and the Management on crisis communication and brand reputational management.
  • Produce and update Q&A, "holding line", statements, and other brand risks reputational and communication crisis documents.
  • Provide advice to the Chief of Section, the Management, and the Programme Sections on anticipating and managing political and social sensitivities

 Media relations

  • Effective and timely professional assistance and support are provided in developing and drafting information (key messages, press releases, and others) to disseminate information about the children's rights and the UNICEF work in the country.
  • To contribute to the CO's programmatic and resource mobilization efforts, the incumbent must ensure fluent and strategic contact relationships with journalists and media outlets covering all media – print, TV, radio, web, etc. He/she ensures that UNICEF's content is rapidly and accurately disseminated to the press, as directed by the supervisor.
  • Prepare background communication and promotional materials for briefing, media visits, and other special interest groups, like donors. Assist in the planning, logistic and administrative arrangements for them.
  • Monitor and evaluate the use and effectiveness of media materials.
  • Prepare background communication and promotional materials for briefings and media visits, Goodwill Ambassadors, donors, National Committee representatives, and other special interest groups. The task includes preparing information materials (e.g., press releases, programme summaries, country fact sheets, and media kits), and assisting in the planning, logistics, and administrative arrangements.

Monitoring and evaluation

  • Regular monitoring and evaluation activities are undertaken according to the work plan to ensure maximum impact and continuous improvement of country communication efforts.
  • Ensure results and reports are prepared and shared on a timely basis.
  • Monitor and evaluate the appropriate and timely dissemination of advocacy and communication materials to target audiences and participate in the evaluation of their impact.
  • Monitor the public perception of UNICEF in the country and recommend appropriate action to ensure the highest brand performance indicators.
  • To ensure monitoring and evaluation resources to measure campaigns and advocacy strategies and recommend appropriate action for better results.
  • Ensure good quality data collection, analysis, evaluation, and reporting to ensure effective communication strategies, planning, and effective and efficient advocacy.
  • Undertake lessons learned review of successful and unsuccessful communication experiences as directed by supervisor.

Celebrities, partners, and special events

  • A strategy of alliances with celebrities and partners is developed and executed to contribute to advocacy and communication objectives.
  • The incumbent must maintain and further develop the Country Office's contact list of individuals, groups, organizations, and fora (including Government, UN, and bilateral counterparts).
  • He/she plans and executes activities and special events involving celebrities and partners for advocacy and fundraising purposes
  • Assist in developing and maintaining close collaboration with mass media and groups and organizations whose support is essential to achieving advocacy and communication objectives.
  • Monitor/document the process and effectiveness of working with these individuals/organizations.

 Managerial Functions

  • Acts as the Communication Section Officer in Charge during the Chief of Section's absences.
  • Supports the Chief of Section on drafting and following up on annual work plans, annual reporting, and other planning and operating documents.

To qualify as an advocate for every child you will have…

  • University degree in Communications, Journalism, Public Relations, or a related field.

  • Two years of practical professional work experience in communication, print and broadcast media, or interactive digital media.

    International and national work experience (for IP). Fieldwork experience (for NO).

  • Developing country work experience and/or familiarity with emergency is considered an asset.
  • Fluency in English and another UN language. Knowledge of the local working language of the duty station is an asset.

For every Child, you demonstrate...

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

The UNICEF competencies required for this post are...

  • Nurtures, Leads and Manages People (1) ·
  • Demonstrates Self Awareness and Ethical Awareness (2) ·
  • Works Collaboratively with others (2) ·
  • Builds and Maintains Partnerships (2) ·
  • Innovates and Embraces Change (2) ·
  • Thinks and Acts Strategically (2) ·
  • Drive to achieve impactful results (2) ·
  • Manages ambiguity and complexity (2)

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination.

UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service. Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Advertised: Venezuela Standard Time
Deadline: Venezuela Standard Time

Back to search results Apply now Refer a friend

Share this:

| More