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Consultancy: UX Mentor, Office of Innovation, 9 months, part-time (Remote, but coordinates with Stockholm Office)

Apply now Job no: 569573
Contract type: Consultant
Duty Station: Stockholm
Level: Consultancy
Location: Sweden
Categories: Innovation

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child...innovate

How can you make a difference?

UNICEF’s Office of Innovation (OOI) is looking for an experienced UX mentor to provide guidance and support the development of user-centered design practices, as well as their expertise in various UX disciplines such as research, design, and evaluation.

Your main responsibilities will be:

  • Provide focused design support to the ongoing pilot in Burundi for the development of solution to improve blockchain-based financial inclusion tool.
  • Identify 3 other CO-led projects that would most benefit from mentorship, based on stage of the project, challenges identified, demand from the CO and potential to add value.
  • Provide ongoing support to these 3 projects.

Please find attached the full ToR (Terms of Reference) with related information. Download File TOR UX CO projects mentor Jan2024 revised.pdf  

To qualify as an advocate for every child you will have…

  • An advanced university degree (master’s or higher) in interaction design, product design, human-computer interaction, information design and information architecture or another relevant field.
    *A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
  • A minimum of eight years of relevant professional experience in UX/UI product design experience, some of which should be in an international setting.
  • Strong expertise in user experience and interaction design, research and consultation for web-based designs, apps, and data information systems, information architecture and systems mapping design.
  • Strong understanding of design systems and front-end architecture. 
  • Experience in creating interactive prototypes in tools like Sketch, Adobe CC, Invision, etc.
  • Demonstrated experience in providing mentorship, consulting and advisory services in relevant domains.
  • Excellent research, written and verbal communication skills.
  • Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.


  • The successful consultant will be expected to conduct one mission to Burundi for (5-night stay) and one mission to each of the three additional project countries (5-night stays each). Please include estimate in the financial proposal.
  • The reimbursement of travel costs for the mission to the three additional project countries will be processed based on actual expenses incurred. Upon completion of the travel and submission of the invoice. Don’t include the additional 3 countries travel cost estimate in the financial proposal.
  • The consultant is responsible for arranging his/her own travel, including visa and travel insurance.

 Payment details and further considerations

  • Payment of professional fees will be based on the submission of agreed deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant. 
  • Payment schedules as per outlined tasks are: Please see more details in the above attached ToR (Terms of Reference). Download File TOR UX CO projects mentor Jan2024 revised.pdf

How to apply:

  • Interested applicants are required to submit a financial proposal with all-inclusive fee. Please see the financial proposal template. Download File Consultancy Financial Offer template.docx
  • Applications without a financial proposal will not be considered.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

Contact: For any queries, please contact:

Advertised: W. Europe Standard Time
Deadline: W. Europe Standard Time

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