Current vacancies

Vacancy Announcement: Consultant

Consultancy Title: Website Management Consultant

Section/Division/Duty Station:, Hosted Fund – Education Can Wait - New York HQ 

Duration: February 17, 2025 to February 17, 2026

Home/ Office Based: NYHQ/ Remote

 

About UNICEF 

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.

 

BACKGROUND

 

Purpose of Activity/Assignment:  

 

The purpose of this consultancy is to develop new features and enhance the overall performance of the current ECW website to attract users, increase traffic and provide up to date information to ECW stakeholders.

 

 

The Education Cannot Wait (ECW) website educationcannotwait.org was overhauled in 2022 to reflect the rapid growth of ECW – the global fund for education in emergencies and protracted crises in the UN, hosted by UNICEF.  The new overhauled site was built to meet the needs of ECW’s growing audiences as a key institutional communications and advocacy digital platform, as well as a transparency and accountability tool.  The site’s Drupal content management system (CMS) has powerful functionalities to streamline external communication and increase the ease with which ECW communicates its messages and distinct brand, including key results and financial data dashboards, individual country profiles, as well as enhanced visibility for ECW’s wide range of partners. 

As ECW has entered its second strategic plan and a new cycle of data reporting, this is an opportune time to enhance the current website contents to further enhance access to more up-to-date data and information, ensure all pages are updated, strengthen digital integration across ECW’s digital channels, and improve the site’s overall performance and SEO to strengthen ECW’s brand digital presence.

 

The purpose of this consultancy is to develop new features and enhance the overall performance of the current website to attract users, increase traffic and ensure up-to-date information for ECW stakeholders. This includes ensuring more up-to-date data and contents on all pages, enhancing interactive features of the site, developing new data-driven contents and dashboards, revamping the online reports sections of the site, supporting content management best practices in compliance to applicable web security and accessibility standards, and providing analytics to inform content management and editorial decision-making.

 

 

- Review of site contents and functionalities, including all static pages, publications, financial and results data dashboards and country pages.

List of site updates and timeline based on a thorough review of existing contents and functionalities that require updates. - 5 March 2025

- Analyse data from website analytics, review current analytics report and develop new revised template to guide editorial and content strategy in improving website traffic and performance 

Revised template for a deep dive analytics report. - 27 February  2025

- Analyse website analytics based on the revised analytics report. Provide monthly updates and recommendations to guide the implementation of the editorial and content strategy and enhance ECW’s digital presence and reach.   

12 monthly deep dive analytics reports, including key data on performance and progress, and actionable recommendations.  - 12 February 2026 (first report due on 3 March 2025)

- Review ECW financial and results internal databases and all current website dashboards. Develop new updated interactive financial and results dashboards  in collaboration with relevant ECW colleagues and external web and design vendors. Coordinate and implement the development of website features to facilitate the integration of interactive analytic graphics. Ensure the smooth integration of the new responsive data dashboards. 

List of new updated interactive data dashboards featuring key financial and results data developed and integrated on the website - 27 June 2025

- Review the site map, menu and static pages in collaboration with ECW colleagues and external web vendor and update these, using user interface (UI) best practices

Updated site map, menu and static pages - 18 July 2025

- Analyze website analytics to understand user behavior and preferences. Identify opportunities for UX improvements and implement changes to enhance user satisfaction and engagement across devices. Improve site speed and overall UX experience, including for audiences with low bandwidth connectivity. 

A report detailing recommendations for overall user experience (UX) optimization, including site speed for audiences with low bandwidth connectivity developed Website is enhanced in line with the provide recommendations. - 5 September 2025

- Craft dynamic website pages that complement the release of reports, announcements, campaigns, and blog posts, embedding interactive visuals, photos, maps, and more.

12 new landing pages published for ECW key 2025 publications, global campaigns and events   - 3 October 2025

- Review 46 existing country profiles. Develop new updated dynamic country profile template in collaboration with relevant ECW colleagues and external web and design vendors. Coordinate and implement the new updated country profiles, ensuring responsive design across devices and optimizing speed for low connectivity.   

46 updated dynamic country profile pages implemented for all 46 country profiles.   - 23 December 2025

- Review ECW digital platforms, including the website, storytelling platforms, and marketing automation platforms in collaboration with ECW colleagues. Develop actionable recommendations to enhance digital integration based on industry best practices standards. Ensure updates to implement the new digital integration approach across ECW digital platforms.     

List of actionable recommendations to enhance digital integration based on industry best practices standards developed and a new digital integration approach  implemented across ECW platforms - 20 January 2026

- Review UNICEF and UN best practices standards in terms of compliance with applicable security, safeguarding and accessibility standards and ensure the implementation of these standards in collaboration with relevant colleagues and the external web vendor.   

The website applies the best standards in terms of compliance with applicable security, safeguarding and accessibility standards  17 February 2026

 

(1) Education

Bachelors degree in Web Development, Digital Marketing, Communications, or a related field.  Relevant  professional Certification(s) in web programming languages/libraries related to user interface, and/or web design development combined with a minimum of 10 years of relevant work experience can be accepted in lieu of Bachelor degree.

 

(2) Knowledge/Expertise/Skills required: 

• At least 7 years of extensive experience and demonstrated ability in web management and digital content development, including but not limited to the United Nations and/or in the international aid sector. 

• Demonstrated proficiency in content management systems (in particular Drupal) and web development languages/libraries (HTML, CSS, JavaScript, React/Node.js)

• Extensive experience in using business intelligence tools (e.g. Tableau, PowerBi) and data visualization frameworks (e.g. D3js)

• Strong understanding of digital marketing principles and digital media platforms

• Strong project management skills, including the ability to drive complex projects in collaboration across technical and non-technical internal and external stakeholders.  

• Excellent written and verbal communication skills.

• Ability to work collaboratively in a dynamic and fast-paced environment.

 

Completed profile in UNICEF's e-Recruitment system and 

- Upload copy of academic credentials 

- Financial proposal that will include/ reflect :

o the costs per each deliverable and the total lump-sum for the whole assignment (in US$) to undertake the terms of reference.

o travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR. 

o Any other estimated costs: visa, health insurance, and living costs as applicable.

o Indicate your availability 

- Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.

- At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.

- Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant. 

U.S. Visa information:

With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process 

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).    

To view our competency framework, please visit  here. 

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.

According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.