Current vacancies

Section/Division/Duty Station: Organizational Learning and Knowledge Management Unit - Division of Data, Analytics, Planning and Monitoring (DAPM), NYHQ

Duration: May 5, 2025 to December 31, 2025

Home/ Office Based: REMOTE

About UNICEF 

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. For over 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.

UNICEF aims to achieve its Knowledge Management (KM) vision of becoming a knowledge organization—an organization that systematically uses evidence and learns from experience to achieve its goals more effectively and is seen as a knowledge leader and broker for children externally. An important enabler of this vision is the enhanced findability of the right knowledge needed by UNICEF staff to act more effectively and efficiently. With this in mind, the Organizational Learning and Knowledge Management Unit is leading the development of a Knowledge Search Engine, a platform that will allow UNICEF to search for knowledge products, ask for processed knowledge, connect with domain/thematic experts, and find related information via a single interface that consolidates all search-related tools available to UNICEF (eg, Unibot, Sharepoint search, staff directory, etc). The purpose of this consultancy is to map out user and technical requirements for this project and work with key internal partners to develop a minimum viable product and a roadmap for the subsequent stages of the project.

Under the close supervision of the Knowledge Management Manager, the consultant will:

1. Prepare a project initiation document after consulting and discussing with relevant teams, including the ICT Division, GSSC Internal Communications and Staff Engagement Section in DGCA, on the following:

a. User requirements specifications

b. Technical feasibility (eg, interoperability and integration of systems)

c. Current state of repositories and gaps to address to make it ready for the Knowledge Search Engine

d. Current Level of content management skills/literacy

2. Identify the scope of the project via a clear business requirements document.

3. Develop wireframes of the user interface for validation with the OLKM team and key stakeholders.

4. Coordinate and work with OLKM and other relevant teams to ensure that content to be searched are properly organized, indexed and treated for the Knowledge Search Engine so that a minimum viable product and content management requirements are identified for future stages of the project.

5. Deliver, build capacity on and test a minimum viable product and implement improvements gathered during a testing period.

Prepare a project initiation document after consulting and discussing with relevant teams, including the ICT Division and the Internal Communications Section, on the following:

• User requirements specifications

• Technical feasibility (eg, interoperability and integration of systems)

• Current state of repositories and gaps to address to make it ready for the Knowledge Search Engine

• Level of content management skills/literacy

Project initiation document, with details on: 

• User requirements specifications

• Technical feasibility (eg, interoperability and integration of systems)

• Current state of repositories and gaps to address to make it ready for the Knowledge Search Engine

• Level of content management skills/literacy

June 30, 2025

Identify the scope of the project via a clear business requirements document

• Business requirements document defining what can be covered in a minimum viable product and what can be covered in subsequent versions

August 15, 2025

Develop wireframes for validation with the OLKM team and key stakeholders

• Wireframes of the Knowledge Search Engine

September 30, 2025

Coordinate and work with OLKM and other relevant teams to ensure that content to be searched are properly organized, indexed and treated for the Knowledge Search Engine

• Content ready to be fed to the Knowledge Search Engine

September 30, 2025

Deliver, build capacity on and test a minimum viable product and implement improvements gathered during a testing period

• Functional Minimum Viable Product (MVP)

October 30, 2025

• Test scripts and test documentation

November 15, 2025

• Final and improved MVP

December 31, 2025

Advance University degree (Masters) in Knowledge Management, Business Management, Information Systems, Information Management, Information Technology, Computer Science and other related disciplines

Knowledge/Expertise/Skills required:

• Three (3) year experience in systems design and development using Sharepoint

• Experience in business requirements identification

• Experience in User experience (UX) design

• Experience in project management and stakeholder coordination

• Experience in developing or coordinating knowledge management related technology projects

• Experience with UNICEF and knowledge of UNICEF systems an advantage

Completed profile in UNICEF's e-Recruitment system and 

- Upload copy of academic credentials 

- Financial proposal that will include/ reflect :

o the costs per each deliverable and the total lump-sum for the whole assignment (in US$) to undertake the terms of reference.

o travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR. 

o Any other estimated costs: visa, health insurance, and living costs as applicable.

o Indicate your availability 

- Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.

- At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.

- Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant. 

U.S. Visa information:

With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process 

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).    

To view our competency framework, please visit  here. 

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.

According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.