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UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, resilience

UNICEF Jakarta is looking for an Operations Officer (HACT) who will be accountable for HACT functions, facilitate HACT assurance activities, provide risk informed, solution-focused analysis, advice and services and contribute to programme and management decisions for delivering results for children in specific operational contexts. 

How can you make a difference? 

The Operations Officer (HACT) will be responsible for the following key functions:
1. Support to HACT planning during the programming process
- Actively contributes to preparation and development of HACT Assurance Plan in the country office to identify vulnerabilities and risk areas over Cash Assistance to Implementing Partners as well as the corresponding work plan to ensure the best possible use of UNICEF’s financial resources from all sources of funds.
- Prepares information on shared Implementing Partners to facilitate joint planning and execution of audits, micro assessments, and spot checks of the Implementing Partners in line with the UNICEF HACT procedure.
- Support Implementing Partners to register in the UN Partner Portal, to promote more transparent and open selection of partners for future partnership opportunities.
- Support the supervisor in coordinating Requests for Expression of Interest related to new partnership opportunities.
- Support Implementing Partners to report on regular programme progress in e-Tools, in particular the Partner Reporting Portal.

2. Support to implementation of HACT assurance activities
- Carries out quality and objective assurance activities especially HACT spot checks of Implementing Partners according to the agreed work plan and/or as required by the country programme.
- Formulates pragmatic recommendations and secures the agreement of management to mitigate the identified risks.
- Monitors and assesses adequacy of actions taken to ensure the risks are managed. Support the supervisor (HACT focal point) to identify issues requiring management attention (High risk findings from assurance activities). Using the Action Points Module from e-Tools, coordinate with programme sections to regularly update the status of action points, ensuring their integration into programme and management action.
- Facilitate the execution of HACT activities undertaken by external service providers through scheduling, arranging briefings, and related administrative needs to ensure service providers have appropriate and comprehensive information for effective and efficient completion of assignments
- Supports the supervisor (HACT Focal Point) and Finance unit to co-ordinate audit and peer review preparations in Programme Management areas and the consolidation of the documentation required for audits including full documentation of each self-assessment exercise as well as documentation of all HACT assurance related activities.
- Support the preparations and follow up on donor due diligence exercises as required.
- Assists supervisor (HACT Focal Point) and Finance Specialist to co-ordinate with sections in UNICEF offices in Indonesia (CO and Field Offices) and facilitates the conduct of Micro assessments by an independent auditor as may be required and to support and facilitate the annual audits of Implementing Partners.

3. Review and use of HACT reports
- Prepare and submit summary reports of each Implementing Partner on the risk assessment and findings/weaknesses and continuously update the report with status of implementation by the partners.
- Monitors and assesses adequacy of actions taken to ensure the risks are managed.
- Consolidate issues, findings and recommendations from HACT assurance activities that may be used to feed into additional assurance activities for the IPs and/or to provide capacity building for IPs.

4. Innovation, knowledge management, and capacity building
- Work closely with Management, Operations and Programme sections to identify areas where HACT capacity development is required for UNICEF Staff and Implementing Partners, design, deliver and implement HACT training or refresher courses and other necessary support and guidance required by the Implementing Partners. Design and implement capacity development strategies for implementing partners based on common weaknesses identified in financial and procurement management.
- Identify, synthesize, and share lessons learned and best practice in the implementation of HACT.
- Provide technical information and operational support to implementing partners and stakeholders.
- Support mitigation of risks of engagement with Implementing Partners via appropriate, risk-informed due diligence.

5. Networking and Inter-Agency Partnership
- Participate in inter-agency meetings to promote sharing of information and best practices on HACT.
- Maintain regular interaction with other offices and sections on HACT-related matters.

If you would like to know more about this position, please review the complete Job Profile here:  57 SJP NOA Operations Officer IDS26041.docx

To qualify as an advocate for every child you will have…

Minimum requirements:

- Education: University degree (Bachelor’s) in one of the following areas is required: Auditing, Accounting, Business Administration, Financial Management, Public Finance, Related financial or risk function or any other related field.
- Work Experience: At least 1 (one) year of professional experience at the national and international levels, in Operations Management, Financial Management, Audit Management, Risk Management, Capacity Development, or Programme Management – with hands on experience in planning, undertaking, and reporting on financial management assurance activities related to HACT and/or similar grant management oversight.
- Experience in conducting audits (financial statement audits, compliance audits, operational audits, forensic audits internal control systems audits), financial verifications or spot checks, risk assessments, organizational assessments, is an asset.Knowledge of IPSAS, IFRS, HACT Framework, or PEDUM (General Guidelines on the implementation of the cooperation program between the Government of Indonesia and UNICEF) is an added value.
- Familiarity with Microsoft Office applications mainly in Excel.
- A professional license from internationally recognized institutions is an asset.
- Experience in a UN system agency, audit firm, large private or public company, or experience working in a developing country and/or humanitarian/ emergency context is an asset.
- Experience in supporting successful client-oriented work units is an asset.
- Language Requirements: Fluency in Bahasa Indonesia and English.

Desirables:

• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.
• Relevant experience in auditing NGOs, private companies and development projects funded by donors.
• Experience in working with International Standards on Auditing (ISA) and IPSAS (International Public Sector Accounting Standards).
• Experience in data analytics tools to track fund utilization, assurance levels, and compliance and ability to analyze data trends to inform risk mitigation, resource allocation, or control improvements.
• Understanding of results-based management (RBM) and how HACT supports programme delivery and reporting.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. 

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.