Consultant (12 months, home-based): Data Analytics and Reports Consultant (Salesforce), UNISON, Division of Private Fundraising and Partnerships (PFP)
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Job no: 584991
Contract type: Consultant
Duty Station: Geneva
Level: Consultancy
Location: Switzerland
Categories: Communication, Partnerships, Fund Raising
UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture., coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, the right to hope
UNISON is UNICEF’s Salesforce-based partnership management CRM system. UNISON is accessed by over 160 offices worldwide and is used to coordinate and collaborate on donor engagement; manage donor relationships and funding pipelines; and to make data-driven decisions on donor strategy. The system was put in place in 2015 but has been more fully maximized and adapted to global user needs over the last four years. Legacy data and fields must be cleaned up and rationalized and donor adoption enhanced through refined analytics.
This consultancy will support UNICEF’s global partnerships and fundraising community and the wider organization by leveraging UNISON (Salesforce) data to deliver actionable insights, optimize partner engagement strategies, set measurable KPIs, and enhance reporting capabilities.
How can you make a difference?
Scope of Work:
Under the supervision of the Business Analyses Manager, UNISON, the Data Analyst Consultant will support global Partnerships colleagues in HQ, Country and Regional Offices and UNICEF National Committees by leveraging Salesforce data to deliver actionable insights, optimize partner engagement, and enhance reporting capabilities. This includes managing and analyzing partnership data, developing dashboards and reports, identifying trends and opportunities, and collaborating with cross-functional teams to improve data processes and decision-making. The consultant will also ensure data integrity, automate reporting workflows, and provide strategic recommendations to drive partnership performance.
The consultant will demonstrate strong ability to self-manage priorities and be able to collaborate effectively with business teams to contribute to the adoption of UNISON through data insights and enhancements.
The consultant will be responsible for the following:
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Extract, clean and analyse data from UNISON related to users, partner accounts, opportunities, and engagement activities;
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Perform monthly audits to identify and correct data inconsistencies or gaps;
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Maintain and enhance existing dynamic Regional Salesforce / Power BI dashboards and develop new dashboards for newly merged Regions to track KPIs, pipeline health and partner performance. Ensure these reports/dashboards are sound and published monthly;
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Work with partnerships teams to develop team partner engagement metrics and dashboards;
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Maintain data needed for reports including linking UNISON to other inhouse data sources;
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Verify data flows for automated recurring reports and provide ad hoc analysis as needed;
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Identify trends, gaps, and opportunities in partnership data to inform strategic decisions and suggest best practices for Salesforce data tracking and reporting;
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Provide training and/or learning documentation to end-users on UNISON and Power Bi reports, dashboards and data best practices;
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Recommend improvements to Salesforce workflows, data structures, and reporting processes to enhance efficiency and usability in the form of documentation and reporting standards.
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Document the implemented process for data management.
Work Assignment and Deliverables:
UNISON (Salesforce) data management and analysis, reporting and dashboard development deliverables:
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Provide monthly progress report on implementation of plans versus KPIs
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Perform monthly audits
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Develop set of reports and dashboards for HQ and Natcom fundraising teams on a monthly basis
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Create, maintain and enhance dynamic Regional Salesforce and Power BI dashboards to be delivered on a monthly basis or as needed.
Process optimization
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Submit a recommendation on process improvements by 30 Nov 2026 or earlier
To qualify as an advocate for every child you will have…
Minimum requirements:
For every Child, you demonstrate...
UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).
To view our competency framework, please visit here.
Remarks:
Please indicate your all-inclusive (lump sum) fees against the deliverables listed above, including all associated administrative and travel costs (if applicable), in the cover letter. The office selects the individual based on best value for money.
Payment of professional fees will be based on submission of agreed deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.
UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
Advertised: W. Europe Daylight Time
Deadline: W. Europe Standard Time