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UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a Champion!

UNICEF Albania’s Country Programme 2022-2026 aims to ensure every child has the best start in life and equitable access to services that support their full potential. Aligned with Albania’s EU integration and national development priorities, the programme adopts a life-cycle approach to child rights. As part of its strategic shift, UNICEF Albania is enhancing its digital communication, advocacy, and private sector engagement to mobilize sustainable investments for children. The Communication Assistant (Digital) GS5 will play a key role in amplifying UNICEF’s mission, building trust with stakeholders, and driving visibility through compelling storytelling and digital innovation.

How can you make a difference? 

Under the supervision of the Communication Officer, NOB and with a dotted reporting line to the Fundraising Officer, NOB, the incumbent will support the planning, design, implementation, and monitoring of the Country Office’s digital communications and fundraising strategies. The role will contribute to enhancing UNICEF’s visibility, engagement, and resource mobilization efforts through digital platforms and campaigns. While not a core function of the role, the incumbent will be called upon to provide limited IT-related support in coordination with the local Operation Manager and regional/global ICT teams (GSSC and Valencia).

A summary of key functions and accountabilities as included in the Generic JD are below:

1. Support Management of Digital Communication, Advocacy, Website and Social Media
2. Support the Country Office in strengthening fundraising efforts
3. Support in Monitoring and evaluation of digital and social media
4. Administrative and operational support
5. IT focal point support (Secondary responsibility)

For more detailed information please review the complete Job description here: SJD Communication Assistant (Digital) G5 - final.docx

To qualify as an advocate for every child you will have…

Minimum requirements:

• Education: 
  • Completion of secondary education is required, preferably supplemented by technical and/or university level courses in Digital Communication, Marketing, Advertisement, IT or a related area.

• Work Experience:  
  • A minimum of 5 years of progressively responsible experience in the area of digital communication, social media management, fundraising or related fields.
  • Experience working with UN agencies, international organizations or Private sector is highly desirable.
  • Background and/or familiarity with emergencies is an asset.

• Skills (optional): 
  • Strong writing and editing skills in English and Albanian.
  • Excellent organizational and multitasking abilities.
  • Ability to work collaboratively across teams and with external partners
  • Ability to connect with CSR managers, Private sector leads/CEOs
  • Proficiency in digital tools (e.g., Canva, Adobe Suite, Google Analytics, Meta Business Suite).

• Language Requirements: 
  • Fluency in English and Albanian is required. Knowledge of another official UN language or a local language is considered an asset. 

Desirables:

• • Proven track record in content creation, digital storytelling, and audience engagement.
  • Familiarity with AI tools, CRM systems, and marketing automation platforms.
  • Experience in website management (e.g., Drupal or similar CMS) and SEO optimization.
  • Demonstrated ability to manage multiple social media accounts, analyze performance metrics, and adapt strategies accordingly.
  • Basic experience in IT support or coordination with ICT teams is considered an asset.

How to apply:

Please submit your application for this post and upload a Cover letter, revised profile in TMS and submit two latest PER.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (level 1) 

(2) Demonstrates self-awareness and ethical awareness (level 1)

(3) Drive to achieve results for impact (level 1)

(4) Innovates and embraces change (level 1)

(5) Manages ambiguity and complexity (level 1)

(6) Thinks and acts strategically (level 1)

(7) Works collaboratively with others (level 1)

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable [Insert candidates from targeted underrepresented groups] are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
The conditions of a temporary assignment, including relocation entitlements, will depend on the status of the staff member’s original appointment and may be limited in accordance with applicable UNICEF policies, procedures, and practices in force.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.