Administrative Associate, (G-6), FT, #136784, Rome Common Services Center (CSC), Rome, Italy
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Job no: 592221
Contract type: Fixed Term Appointment
Duty Station: Rome
Level: G-6
Location: Italy
Categories: Administration
UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, the right to an education
The Rome Common Services Center (CSC) will be newly established following the relocation of several UNICEF HQ Divisions to Rome, where they will be co-located with WFP HQ. This move is part of the Future Focus Initiative, aimed at achieving cost savings and supporting broader UN80 objectives. The Rome CSC will play a critical role in delivering operational support to all UNICEF Divisions based at WFP HQ, as well as coordinating closely with WFP on the services provided to UNICEF staff.
Under the supervision and guidance of the supervisor, the Administrative Associate will be responsible for executing a broad variety of procedural and specialized administrative tasks for the respective section requiring in-depth knowledge of UNICEF administrative procedures, processes and policies. This role will be focused on Premises Management while supporting as a backup for other Admin functions.
How can you make a difference?
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Premises Management
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Undertakes delivery and improvement in administrative support and office services including space management, transport services, document reproduction, communications, mail and delivery services, local procurement and bill payments of utilities.
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Coordinates day-to-day operations of cleaning service personnel, ensuring contract compliance and quality control; coordinates with WFP-service provider all actions related to staffing and scheduling.
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Coordinates day-to-day facility support services, including photocopier maintenance, courier logistics, and cable/internet providers, ensuring seamless office functionality.
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Reviews invoices against service delivery receipts and in strict accordance with signed contracts before submission for approval for payment processing.
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Monitors and replenishes essential office consumables, including stationery, office consumables, pantry supplies, and other materials, on a regular basis to maintain operational continuity, as needed.
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Establishes and keeps collaborative arrangements with WFP and services providers to ensure smooth management of premises.
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Provide support in development of improvement projects related to energy and resource efficiency as well as accessibility of premises.
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Act as an alternate security focal point.
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Participate in Green Team activities to improve energy management.
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Act as a focal point for annual EFAAT data collection.
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Assist in organizing regular fire warden, first aid training, and fire drills including testing of the emergency communication system and BCP, as relevant.
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Facilities Maintenance
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Ensure that all services and maintenance of the office premises and equipment are supervised, performed, and repaired according to organizational standards, guaranteeing a safe, functional, and compliant working environment for all staff.
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Coordinate with WFP to ensure that emergency maintenance is performed as soon as possible with as little interruption to business operations as possible.
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Act as a focal point for all facilities-related requests from staff.
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Timely escalation to supervisor of critical issues.
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Workspace Co-Ordination
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Acts as a focal point for managing the office’s workspace and locker allocation (e.g. hot desking).
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Acts as a focal point for maintenance of the Premeses Management Services (PMS) platform and ensure information is always up to date.
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Handle move-ins and move-out inspections and make sure office spaces are cleaned of personal belongings before entry of new staff.
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Communications & Workflow
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Facilitates the communications and workflow of the organizational unit to enhance the efficiency and timeliness of operations and outputs.
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Manages incoming and outgoing correspondence, e-mails and telephone calls related to service requests.
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Disseminate information and communications related to premises to staff, including security related information.
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Establishes and maintains the office filing and reference systems, both traditional and digital; and
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Act as a focal point for updating the CSC SharePoint Site.
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Events/Logistics
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Supports organization of conferences and meetings as per agreed service catalogue by making logistical arrangements, through engaging with facilitators, caterers and hosts.
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Liaises with budget focal points and section over costs and needs and accordingly manages the service line per agreed SOPs.
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Prepares and maintains agendas on meetings and events both organized in WFP headquarters and outside to facilitate work planning and forecast needs.
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Other
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Coordinate receipt of requests in OASIS, transfer to WFP, and ensure completion.
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Participate in annual physical inventory of Assets and Attractive Items as an asset counter.
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Back up for Administrative Associate G6 (Property management).
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Provide back-up support for other administrative, operations, and protocol support services as needed.
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Projects as assigned by Administrative and Finance Specialist or Chief of CSC.
To qualify as an advocate for every child you will have…
Minimum requirements:
Education:
- Completion of secondary education is required.
- Professional and/or university courses related to the field of work are highly desirable.
Work Experience:
- A minimum of six (6) years of progressively responsible administrative experience is required.
- Facilities management, including supporting conferences and meetings, is required.
- Experience in supporting a large client base is required.
Language Requirements:
- Fluency in English is required.
- Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
For every Child, you demonstrate...
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this post are…
(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
Familiarize yourself with our competency framework and its different levels.
UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.
UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.
Remarks:
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
UNICEF is committed to fostering an inclusive, representative, and welcoming workforce.
Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
General Service Staff are recruited locally. Only suitable and eligible candidates with valid work permits, or EU nationals or Citizens of the country where the position is advertised should apply.
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.
Additional information about working for UNICEF can be found here.
Advertised: W. Europe Daylight Time
Deadline: W. Europe Daylight Time