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UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a calling.

We are committed, passionate, and proud of what we do. Promoting the rights of every child is not a job, it’s a calling.

UNICEF's Global Shared Services Centre (GSSC) in Budapest, Hungary provides services to UNICEF offices globally in the areas of Finance, Human Resources, Payroll and Information Technology. For more information about GSSC please visit our webpage at Global Shared Services Centre | UNICEF and check this YouTube.

How can you make a difference?

UNICEF’s Global Shared Services Centre in Budapest is recruiting highly dedicated individuals for the process support role, for business process improvement, knowledge sharing, technical and process training, and engagement with key stakeholders. This covers both technical and functional areas for the Recruitment Administration Services (RAS) stream for the efficient implementation of a broad range of Human Resources functions ensuring accurate and timely delivery that is in compliance with UNICEF HR rules and regulations. 

Key functions, accountabilities, and related tasks:

Under the supervision of and guidance of the People and Culture Officer, the People and Culture Associate, GS6, will provide technical and process support to ensure the effective and compliant delivery of HR administration services. The position supports business process improvements, systems coordination, knowledge management, quality assurance activities, and technical/process training initiatives, while contributing to operational efficiency and service excellence across HR Administration. The position works closely with multiple stakeholders, including HR teams, business process owners, technical teams, and partner units, to support accurate, timely, and client-focused service delivery.

Summary of tasks:

1. RAS Process Support

2. Project & Technical Support
3. Knowledge Sharing and Training
4. Partnership with Stakeholders

For detailed key functions, accountabilities and related duties/tasks, please check Job Description

As an advocate for every child, you will receive…

UNICEF offers an attractive remuneration package with UNICEF GSSC Benefits 2026.pdf

To qualify as an advocate for every child you will have…

Education:

• Completion of secondary education (i.e. high school diploma) is a minimum requirement. Professional and/or university courses in human resource management, business management, international relations, psychology or another related field is an asset.

Experience:

• Minimum of six (6) years of relevant work experience in human resources is required. A completed BA degree from an accredited institution qualifies as 3 years’ experience and will be counted towards the minimum work experience requirement. Minimum two (2) years of relevant experience is required for candidates holding bachelor’s degree in relevant fields. Master’s degree will be considered with an additional two years of relevant work experience.

Technical Experience/ Skills Required:

• Advanced knowledge in the Microsoft Suite of Products (including MS Word, MS Excel & MS PowerPoint).

• Skills: Advanced computer literacy and the ability to effectively use standard office software tools (MS Office, Enterprise database) and other office technology to create documentation, exchange and archive e-mail, and maintain electronic filing systems.

• Strong working knowledge of Service Gateway is required.

• Good knowledge of the principles and concepts of human resources management. Ability to identify issues, conduct rigorous research, and make conclusions and recommendations.

 Highly Desirables:

• Prior work experience with any international organization and/or large corporation.
• Previous hands-on experience in creating business requirements, user testing, and implementing system enhancements
• Experience in project planning and collaboration with project stakeholders

 Asset:

• Strong working knowledge of SAP HR and TMS
• IT certification /Degree and/or Professional Certifications in HRIS or HR Technology Certifications

Language requirements:

Fluency in both verbal and written English is required. Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is considered an asset.

Internal applicants from the GSSC are required to complete the Learning Path corresponding to their current level before applying for another position. Additionally, they must attach a snapshot of the completed path to their applications. Applications that do not meet these two minimum requirements will not be considered. For further details on learning paths, please visit the L&D Portal: Learning in the GSSC

Applicants must be nationals of Hungary or EU/Schengen countries OR in the possession of a valid long-term Hungarian residence and work permits. Temporary and/or sponsored visas are not accepted. UNICEF GSSC does not facilitate MFA accreditation for locally recruited staff, applicants must be holders of acceptable permits already at the time of application. Applicants with non-EU citizenship must attach copies of their valid Hungarian work permits, otherwise their applications will not be considered.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships, (2) Demonstrates self-awareness and ethical awareness, (3) Drive to achieve results for impact, (4) Innovates and embraces change, (5) Manages ambiguity and complexity, (6) Thinks and acts strategically, (7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.