This is a re-advertisement, candidates who have already applied do not need to re-apply.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to a Digital Future

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

How can you make a difference?

The Digital Impact Manager will assist the Regional Office (RO) and LAC region Country Offices (COs) with their overall ICT, T4D and Digital Innovation strategies; implementation of governance and portfolio management processes; compliance on T4D projects with internal ICT policies as related to T4D (cyber security, child safeguarding, data protection); identification, assessment and integration of digital tools into UNICEF programming and government systems; strengthening internal capacity to lead and support T4D related projects; identifying and engaging with key partners; resource mobilization; identifying and supporting Digital Public Goods (DPGs); documentation and evidence generation; and maximizing potential for T4D scale-up and rollout.

The incumbent is directly supervised by the Regional Chief of Digital Impact but works closely with Regional and Country Programme, ICT, T4D and Innovation staff, and close liaison with the ICT Division (ICTD), the Digital Centre of Excellence (DCOE), Digital Health Center of Excellence (DICE), and the Office of Innovation (OOI).

The purpose of this role is to lead and manage the demand for Technology for Development (T4D)/(Digital Impact) programmatic support. UNICEF programmes increasingly leverage digital means for effective programme delivery, systems strengthening and monitoring. The Digital Impact Manager guides programme teams in the identification, assessment and integration of ICT and digital innovation into UNICEF programming; strengthening internal capacity to lead and support T4D related initiatives; identifying and engaging with key partners; building and maintaining business relationships; applying reusable and replicable technical buildings blocks; and maximizing the potential for the scale-up and sustainability of technology and digital innovation for UNICEF programming. The Digital Impact Manager provides regional liaison and technical troubleshooting with the Global Shared Services Centre (GSSC), ensuring robust digital operational capabilities and effective communication across LACR.

The Digital Impact Manager works closely with programme staff and in close liaison with other Regional Office ICT and T4D teams, and the central ICT Division where applicable.

The Digital Impact Manager supervises international and local staff members. This role may also oversee the work of consultants. 

Summary of the key functions, accountabilities and related duties or tasks include:

1. Digital/Data Solution Implementation
2. Strategic Oversight and Policy Compliance
3. Resource Mobilisation
4. Portfolio Coordination and Project Management
5. Knowledge Management
6. Digital Capacity Building
7. Digital Innovation
8. Business Analysis
9. Leadership and People Management

If you would like to know more about this position, please review the complete Job Description here:  JD_Digital Impact Manager_P4 Panama_103238.docx

To qualify as an advocate for every child you will have… 

Minimum requirements:

• • 1. • Education: Master or equivalent (Advanced University Degree) in Computer Science, International Development, Digital Transformation, Business Analysis, ICT Management, Innovation, Digital Development and any other related fields.
         A Bachelor or equivalent (First Level University Degree) in a relevant area combined with 2 additional years of relevant work experience may be accepted in lieu of an advanced university degree. This is applicable to internal (FT, Continuing and Permanent) staff only.
       • Work Experience: At least 8 years of relevant work experience in Communication, Technology, Digital Data Solution Implementation, Policy Compliance, Project Management, Knowledge Management, Digital Capacity Building, Digital Innovation, Business Analysis, Leadership, People Management, Experience with ICT, mobile and web-based technologies, Software programming experience and any other related fields.
       • Skills: Solution Design, Vendor Management, Budget Oversight, Web Technologies, Service Design, Field Implementation.
       • Language Requirements : Fluency in  English and Spanish are required.

Desirables:

1. 1. • Knowledge of another official UN language (Arabic, Chinese, French, Russian) or a local language is considered an asset.
      • RapidPro, Primero, DHIS2, ODK, T4D, ICT4D
      • Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
(8) Nurtures, leads and manages people

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable female candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Humanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.