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Knowledge Management Officer (Cybersecurity Awareness, Advocacy and Operational Support), P-2, Fixed Term Position, ICTD Digital Core - Valencia, Spain #00129002

Apply now Job no: 577470
Contract type: Fixed Term Appointment
Duty Station: Valencia
Level: P-2
Location: Spain
Categories: Information Communication Technology

UNICEF works in over 190 countries and territories to save children’s lives, to defend their rights, and to help them fulfil their potential, from early childhood through adolescence.  

At UNICEF, we are committed, passionate and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.    

UNICEF is a place where careers are built – we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career, while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.    

Visit our website to learn more about what we do at UNICEF. 

For every child, a digital future

How can you make a difference?

The overarching strategic goal of UNICEF’s Information and Communication Technology Division (ICTD) is to transform and build partnerships with our stakeholders to successfully implement UNICEF programmes globally through innovative technology-enabled solutions.  UNICEF is going through an exciting digital transformation (DX) that will influence work across the organization. We are looking for dynamic, innovative professionals to drive the transformation and play a key role in shaping the way forward.  Essential to UNICEF’s Digital Transformation is the safeguarding of its assets from cyber threats. The organization’s Cybersecurity programme has undergone its own transformation to accompany DX, combining executive leadership, security operations oversight, security architecture and engineering, governance and compliance, investigation support and cybersecurity awareness into a forward-looking and fit for purpose function. Of critical importance to the programme’s aims are the mitigation of human risk factors. In order to address this risk, the programme seeks to establish and operationalize a comprehensive Cybersecurity Awareness and Advocacy Program. Through this program, UNICEF will promote the cultural and behavioral changes required to safeguard its assets, particularly in high-risk operating contexts and job functions. The function will also enhance cybersecurity incident communication as part of UNICEF’s global security operations processes, both during and following incidents. The post outlined below is integral to achieving these aims, the safeguarding of UNICEF’s assets and mission, as well as Digital Transformation.

The Knowledge Management Officer (Cybersecurity Awareness, Advocacy and Operational Support) will be supporting the effort to spearhead cybersecurity awareness and advocacy initiatives across the organization. This role involves contribution to developing, implementing, and managing comprehensive cybersecurity awareness interventions to enhance the organization's security posture.

Additionally, the incumbent will handle internal and external communications, including those related to research and reports, as well as communications regarding cybersecurity incidents, ensuring clear, consistent, and accurate information dissemination.

Finally, the incumbent will provide executive support to the management of the cybersecurity program and other global cybersecurity initiatives, partnerships, and resource mobilization, as well as research in new and emerging areas that have a cybersecurity and human risk component


If you would like to know more about this position, please review the complete Job Description here: Download File 2024 KM Officer Cybersecurity P2 Spain.pdf


To qualify as a champion for every child you will have… 

  • Minimum requirements
        1. Education: Bachelor or equivalent (First Level University Degree) in project management, communication, writing and any other related fields. 
        2. Work Experience: At Least 2 years of relevant work experience in project management, advocacy, communications, writing and editing online communications and using modern communication and engagement tools and platforms. 
        3. Hands On Experience using Cybersecurity Awareness tools such as Phishing simulators and specialized Learning Management Systems
        4. Proven experience in developing and implementing cybersecurity awareness interventions tailored to diverse cultural and regional contexts.
        5. Experience in managing and participating in initiatives within the development and humanitarian sectors at both local and global levels.
        6. SkillsExpertise in designing and overseeing educational content such as training modules, workshops, seminars, newsletters, and online resources to promote cybersecurity best practices.
        7. Proven ability to research, write, and edit content for diverse audiences, including crafting stories, messages, presentations, and formal reports.
        8. Excellent interpersonal skills and ability to foster strategic partnerships both internally and externally.
        9. Proficiency with data visualization and storytelling tools, such as Power BI and Tableau
        10. Basic understanding of Microsoft Cloud Platforms and Services (I.E. Azure Purview, Azure AI Safety, etc.)
        11. Basic understanding of data wrangling and automation tools and, I.E. python, jupyter notebooks, etc.
        12. Ability to provide executive support to the management of large programs, partnerships, and resource mobilization efforts.
        13. Project management proficiency, preferably of technical projects with a non-technical audience component
        14. Strong analytical skills to interpret data and feedback from cybersecurity awareness initiatives, identifying areas for improvement and innovation.
        15. Ability to conduct comprehensive research on new and emerging trends, utilizing common methodologies such as surveys design, deployment and analysis
        16. Language Requirements: Fluency in English is required. 
  • Desirables
      1. Language: Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language
      2. Postgraduate studies in communication and research experience are a plus
      3. Experience as part of the response to any form of crisis or incident is a plus

For every child, you demonstrate ․․․

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values 

The UNICEF competencies required for this post are ․․․

(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drives to achieve impactful results
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels

UNICEF is here to serve the world’s most disadvantaged children, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of measures to include a more diverse workforce, such as paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF's active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

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