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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfilling their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a better future

UNICEF works to ensure the rights of all children in the East Asia and Pacific Region.  This means the rights of every child living in this country, irrespective of their nationality, gender, religion or ethnicity, to:

• survival – to basic healthcare, peace and security;
• development – to a good education, a loving home and adequate nutrition;
• protection – from abuse, neglect, trafficking, child labour and other forms of exploitation; and
• participation – to express opinions, be listened to and take part in making any decisions that affect them

How can you make a difference?

UNICEF East Asia and Pacific Regional Office is seeking an individual consultant to help the Regional People and Culture team with the workload review and contribute to recommendations to the senior management on optimizing workload distribution among General Services staff and improving business efficiency.

Specific objectives:

• Support the People & Culture Team in collecting and analysing workload data of GS staff (18 staff as of Jan 2025), both quantitative (data from systems) and quantitative (data and information from interviews)

• Provide recommendations for optimizing workload distribution, back-up arrangement, and improving efficiency in the office

Work assignment (remote/ home-based modality, not office-based), Expected deliverable and Delivery schedule:

This assignment can be done mainly home-based, with some office-based work as necessary and appropriate, and will require close collaboration with the People and Culture Team based on the below outline of the methodology.

• Document Review – Job Descriptions of the General Services (GS) staff, organization charts of sections, workforce data
• Interviews and Focus Group discussions with GS staff to understand their daily tasks and responsibilities, and with chiefs of sections to gather insights on workload distribution, back-up arrangement and challenges

• Time-allocation study on how GS staff are allocating their time – the frequency and duration of various tasks
• Work volume data of GS staff 

Assignment 1: Analysis and summary of documents and data

The People and Culture team will collect relevant data to enable analysis of the workload, as indicated above. The consultant will be responsible for analyzing this data, and identifying bottlenecks, duplication of tasks, unfair distribution of workload, or other inefficiencies.

Expected deliverable 1:  Summary report of data analysis

The deliverables and documentation for this phase will include (but not limited to) summary report of the findings from analysis of the below:

• Review of the documents (org chart, job descriptions, etc.)
• Summary and analysis of the interviews, including identification of any discrepancies from the job descriptions, bottlenecks
• Analysis of the time allocation data and identifying patterns on allocation of time and areas of concern
• Work volume and distribution analysis

Estimated working days: 10 days of work.

Assignment 2: Identification of recommendations for Workload Distribution 

The consultant will combine the analysis conducted in the first assignment to come up with a comprehensive workload distribution analysis by individual and section. The consultant will identify areas of improvement and suggest innovative solutions to address current bottlenecks, including but not limited to changes in structure of the teams, back-up arrangement, or distribution of workload, working modality, etc.

Expected deliverable 2:  Final report with detailed workload distribution analysis and recommendations for improving efficiency 

Estimated working days: 5 days of work.

Duration of Contract:    January 2025 – February 2025
 

Duty Travel:  Duty travel is not required.
 

To qualify as an advocate for every child you will have…

1) Bachelor’s Degree sociology, psychology, human resources, education, social sciences or a related field

2) At least 5 years of prior experience in data analysis, for both qualitative and quantitative data.

3) At least 3 years of experience in human resources management

4) At least 2 years of prior experience in report writing

Interested candidates are requested to submit CV, full contact information of minimum 3 references, availability, and proposed daily professional fee in USD by 23 January 2025.  Due consideration will be given to UN spouse.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

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UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. 

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants. Consultants are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.