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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, hope

UNICEF started to work in Lebanon in 1948 and established its office in 1950. For more than 70 years we’ve been working closely with the Government of Lebanon, other UN agencies, international and local NGOs, universities, and more than 100 partners to meet the needs of disadvantaged children in Lebanon. Responding to life-saving needs and ensuring equal access to quality public services, the impact of our work is felt in every aspect and every sphere of society. To learn more about our work, please refer to: https://www.unicef.org/lebanon/what-we-do

In 2024, UNICEF has signed a rolling workplan with the Ministry of Social Affairs which focuses on strengthening the policy framework for child protection. Among other areas, the work plan includes finalization of the updated Standard Operating Procedures for Child Protection Case Management, Strengthening the Child Protection information Management System, the finalization of the inter-ministerial referral pathways. This comes as part of the overall program objective of child protection services in Lebanon. In addition and within the framework of its investment in strengthening the Child Protection system in Lebanon, UNICEF has been investing in strengthening the social workforce on case management, the CPIMS, caring for child survivors of sexual violence; UNICEF has also been investing in improving coordination across judicial and non-judicial pathways for children in need of judicial protection; strengthening and expanding the use of the CPIMS+ platform has been a key focus including exploring interoperability between CPIMS and GBVIMS. These efforts, alongside technical assistance to the Ministry of Social Affairs and leadership in the Case Management Taskforce with IRC and Save the Children, have contributed to a strengthened overall case management system in the country.

How can you make a difference? 

To support the above objectives, UNICEF seeks to engage a qualified consultant to provide technical expertise on strengthening case management services, and supporting in capacity building initiatives related to child protection (CP) and social services in Lebanon. The consultant will be expected to support UNICEF’s efforts, in collaboration with MOSA, to strengthen the social service workforce, improve referral systems, and enhance case management practices, especially for children experiencing violence.

The consultant will work closely with the Child Protection (CP) Specialist, other relevant UNICEF CP team members, and key partners including MoSA, and local organizations to:

• Strengthen the social workforce, including the workforce of MOSA through delivering capacity building interventions to MOSA Staff, CSOs, on child protection and gender-based violence.
• Strengthen child protection and GBV case management services through finalizing key SOPs, guidance documents, providing technical advice on case management services for children, ensuring quality and efficiency of the services provided within CSO partners of UNICEF and within MOSA.
• Ensure administration, expansion, and technical support to the CPIMS in Lebanon.

Work Assignment Expected Results

To view the detailed ToR, please open the attached document:  2025_CP_Case Management Consultant_ToR.pdf

To qualify as an advocate for every child you will have… 

• An advanced university degree (Master’s or higher) in social work, political sciences, or other social sciences.
• A minimum of 7 years of relevant professional experience in child protection case management, social workforce strengthening.
• Extensive experience (5+) in working with government counterparts on child protection issues and facilitating participatory processes and consensus building.
• Strong experience in CP and GBV case management an asset.
• Substantive knowledge in child protection systems and policies with particular relevance to the Lebanese child protection system.
• Good knowledge of the legal framework pertaining to Child Protection in Lebanon.
• Good understanding of the judicial and non-judicial pathways in child protection case management
• Previous work experience in drafting guidance documents on CP/GBV/Gender related issues, preparing training manuals and delivering capacity building initiatives, including with government stakeholders.
• Ability to travel to different governorates on a regular basis.
• Good knowledge in humanitarian contexts and familiarity with GBV related resources and material.
• Excellent interpersonal skills and ability to establish effective and working relations with other stakeholders.

For every Child, you demonstrate… 

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS). 

To view our competency framework, please visit  here.

This position has been assessed as an elevated risk role for Child Safeguarding purposes as it is either a role with direct contact with children, a role that works directly with identifiable children’s data, a safeguarding response role, or an assessed risk role. Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) apply.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of measures to include a more diverse workforce, such as paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts. 

UNICEF does not charge any fee during any stage of the recruitment process.