UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, hope
UNICEF works towards realization of the rights of children. The Division of Private Fundraising and Partnerships (PFP) works with National Committees and Country Offices to drive and maximize income growth for this work. The Audience and Market Insights team (AMI) provides PFP with data and insight on which to base their strategies and plans. AMI leads global research and insights initiatives to support and influence global, regional and local brand/communication/marketing strategies.
How can you make a difference?
PURPOSE OF ASSIGNMENT
To support the execution of UNICEF brand studies across markets
OBJECTIVE(S)
The overall objective is to set up a Long-Term Agreement to hire (a) consultant(s) to support AMI team in the execution of UNICEF brand studies across markets Given the variable nature and timing of the work, this long-term agreement aims to establish a pool of experienced freelance market research consultants who are readily available to provide their expertise in a freelance nature (on an 'on-call' basis).
MAJOR TASKS TO BE ACCOMPLISHED
In close coordination with the Market Research Specialist, the consultant will:
1) Support the internal planning and set up of the studies with the agency and country teams: internal coordination, participation to weekly calls with the agency, finalization of the questionnaires, collection and review of country comparators, assets and review/revision of translations.
2) Prepare country reports and presentations, including quality checks, addition of relevant insights or analyses from other studies to bring added value, and clear research summaries of key insights and opportunities. Coordinate reporting with the agency and the research specialist according to the deployment plan
Organize and run engaging presentations/webinars to enable country/regional/global teams and internal stakeholders to identify actions following the results.
3) Run relevant analyses to join the dots with other research/insights available to bring added-value and actionable insights in the country and global presentations. Provide additional specific deep dive analyses (eg. Regional or global trend analyses, audiences deep dive etc.)
4) Provide technical support on the data or insights tools – conducting relevant data queries, scripting a questionnaire, supporting markets or internal stakeholders, facilitating access and usage to the platform.
Responsibilities of the Consultant:
The consultant will use their own equipment; laptops, microphones, software and other accessories that may be required for this task. The consultant will not give the content/material or any part thereof, to any third party without the written permission of UNICEF. All components will be a property of UNICEF, and the consultant will not share the same with anyone else. The consultant will not put their own name or logo/emblem on the content / final product. The only organization branding will be UNICEF. Regular liaison with manager.
Responsibilities of UNICEF:
UNICEF will provide all details pertaining to the activity and the requirements. UNICEF will orient the consultant on UNICEF's branding guidelines. UNICEF will share the documents and specifications with the consultant as he/she becomes available and will coordinate the timely delivery of work.
DELIVERABLES
1. Support the internal planning and set up of the studies with the agency and country teams:
- internal coordination, participation to weekly calls
- coordination and finalization of the questionnaires
- collection and review of country comparators, assets and review/revision of translations.
Deliverable:
Smooth finalization of the questionnaires and set up phase within agreed timings
For costing- assume global study includes 8 countries
Deadline for completion: As and when requested by UNICEF
2. Prepare country reports and presentations based on deliverables provided by the agency, including quality checks, addition of relevant insights or analyses from other studies to bring added value
-Develop clear research summaries of key insights and opportunities.
-Organize and run engaging presentations/webinars to enable country teams and internal stakeholders to identify actions following the results.
Deliverable:
Accurate, clear and actionable reports and executive summaries
within agreed timings
1 hour engaging presentation to present key findings and opportunities
For costing – assume 8 country reports and presentations
Deadline for completion: As and when requested by UNICEF
3. Run relevant analyses based on business needs.
Analyze relevant data coming from multiple sources.
Develop a clear presentation to deliver key findings and opportunities.
Deliverable:
Accurate and clear presentation of key findings and opportunities- delivered
within agreed timings
1 hour engaging presentation to present key findings and opportunities
For costing – share half day fee
Deadline for completion: As and when requested by UNICEF
4. Provide technical support on the data or insights tools – conducting relevant data queries, scripting a questionnaire, supporting markets or internal stakeholders, facilitating access and usage to the platform.
Deliverable:
Timely support provided to the country team
For costing – share half day fee
Deadline for completion: As and when requested by UNICEF
TRAVEL
No travel envisaged for this consultancy.
ESTIMATED DURATION OF LTA
The Long-Term Agreement will be for a duration of three years. The initial period would be for two years with an option for renewal for a subsequent year on the same rates, terms and conditions, subject to satisfactory performance evaluation and continuing need for the service.
LTA CONTRACT MANAGER:
Market Research Specialist, Audience and Market Insights team (AMI)
To qualify as an advocate for every child you will have…
Education:
• Advanced university degree (Master's degree or higher) in Marketing, Market Research, Business or any other related fields is required.
• Alternatively, a first level university degree (Bachelor's degree or higher) with additional 2 years of experience in relevant fields may be accepted in lieu of an advanced university degree.
Experience:
• Minimum of 5 years of progressively responsible professional work experience in Market Research areas, brand research, quantitative research and digital research methodologies, some at the international level, is required.
• Previous experience in research/branding/communication in the private sector is required
• Solid experience in data analysis, statistical interpretation, and delivery of research findings is required.
• Prior experience in market research for a non-profit organization / UN organizations is an asset.
• Robust experience in Excel/data analytics. Experience with SPSS/Analytics tools/ Harmoni is an asset
• Creation and delivery of engaging presentations for multiple markets is an asset.
• Experience with interactive research dashboards or data visualization tools is an asset.
Language:
• Fluency in English is required
• Fluency in another official UN language (Arabic, Chinese, French, Russian, or Spanish) is an asset.
Others:
• Strong interpersonal and communication skills is required.
• Experience working in a multi-cultural team is an asset.
• Experience working remotely, very responsive over email and Microsoft Teams is required.
For every Child, you demonstrate…
UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).
To view our competency framework, please visit here.
Remarks:
The application to be submitted through the online portal and should contain three separate attachments:
• A Cover letter explaining the motivation for applying and explaining how the qualifications and skillset of the candidate match with the position (to be uploaded online under “Cover Letter” tab)
• Curriculum Vitae (CV) (to be uploaded online under “Resume” tab)
• A financial proposal indicating professional fees as per the above template. Please do not forget to specify your name in the file while saving (to be uploaded online under “Financial Proposal” tab).
Important Note: Please do not indicate financials anywhere else in the online application form, please mark "n/a or 00", under the fee related questions in the online application form.
Without all the above documents, your application will be considered incomplete and invalid and will not be considered further.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.
According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
