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UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture., coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to Education 

How can you make a difference? 

Purpose of Activity/Assignment:  UNICEF supports the Government of Mozambique, represented by the Ministry of Labour, Gender and Social Action, through the National Institute of Social Action (INAS, IP), to strengthen the social protection system. The National Institute for Social Action (INAS, IP) is a state institution under the Ministry of Labour, Gender and Social Action, created by Council of Ministers Decree 28/97 of 10 September. INAS, IP is responsible for providing social assistance to groups of individuals living in absolute poverty who are unable to meet their basic needs by their own means. INAS, IP implements four programmes, namely:  (a) Basic Social Subsidy Programme (PSSB); (b) Direct Social Support Programme (PASD); (c) Social Action Services Programme; (d) Productive Social Action Programme (PASP).  This assignment entails the development of a mobile and web application for the Emergency Module and analyze, improve the mobile and web application for the Complaints and Claims Module (GRM). The person will be based at INAS

 

Scope of Work:

UNICEF Mozambique is in search of a dedicated and proactive national Consultant to be stationed in the National Institute of Social Action who will support INAS in the processes of implementing the Beneficiary Management Information System (e-INAS/SIB), in the corrective and preventive maintenance of the IT park, among other activities related to the area of information and communication technologies. As INAS, IP employees use technological equipment and resources to carry out their activities. As such, service and technical support for users, as well as maintenance of IT equipment, are essential for the continuity of institutional activities. The small number of IT technicians in the institution (Central Body) and the absence of these professionals at local level make it difficult to adequately attend to the various processes underway. They also have a negative impact on meeting the deadlines set for planned activities.

In this context, the hiring of an IT technician will boost the implementation of the Beneficiary Management Information System, guaranteeing compliance with the provisions of ‘Axis 4 - Institutional Development’, point b), regarding the ‘scope for strengthening operational management’ of the ENSSB. The technician will directly report to the Head of the Information, Communication, and Image Technologies.

 

Work Assignments Overview

Emergency module development        

Deliverables/Outputs

Workplan and chronogram of activities and revision of the architecture concept and minutes of meetings with INAS   

Timeline

6 days

 

Work Assignments Overview

Emergency module development        

Deliverables/Outputs

Report on development of functionalities: administration; decision making; identification and intelligent mapping and rapid evaluation   

Timeline

30 days

 

Work Assignments Overview

Emergency module development        

Deliverables/Outputs

Report on development of functionalities: rapid register of beneficiaries; offline and online environment; mobile and remote access              

Timeline

30 days

 

Work Assignments Overview

Emergency module development        

Deliverables/Outputs

Report on development of functionalities:  monitoring and learning component (Dashboard)          

Timeline

30 days

 

Work Assignments Overview

Emergency module development        

Deliverables/Outputs

Training and Pilot report, and final version of emergency module approved by INAS, IP   

Timeline

15 days

 

Work Assignments Overview

Emergency module development        

Deliverables/Outputs

User Manual developed and approved by INAS, IP      

Timeline

9 days

 

Work Assignments Overview

GRM    

Deliverables/Outputs

5 page report (minimum) with objectives agreed, requisition , non-functional requisites,  prototype and other specific resources approved by INAS, IP       

Timeline

20 days

 

Work Assignments Overview

GRM    

Deliverables/Outputs

Development and presentation of the app functionalities (front end and Back end) approved by INAS, IP            

Timeline

25 days

 

Work Assignments Overview

GRM    

Deliverables/Outputs

Report on Testing and training of the system; Final version of APP; User manual approved by INAS, IP  

Timeline

15 days

If you would like to know more about this position, please review the complete Job Description here: 

To qualify as an advocate for every child you will have… 

Minimum requirements:

• Education: Bachelors degree

Knowledge/Expertise/Skills required:

• Advanced and proven knowledge in programming languages, frameworks, or libraries: Java (Android), Dart (Flutter), PHP (Laravel), JavaScript (ReactJS), CSS (Bootstrap 4.0);

• Advanced knowledge of version control tools such as Git;

• Advanced knowledge in requirements engineering;

• Advanced knowledge of system deployment in Linux/Ubuntu environments;

• Knowledge of SSH, FTP, and Postman tools;

• Knowledge in system modeling using UML 2.0;

• Advanced knowledge in REST API development;

• Advanced knowledge in MySQL database development;

• Ability to read and improve existing code;

• Proven experience in developing basic social security program systems will be an advantage.

• Language Requirements: Portuguese and English

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

This position has been assessed as an elevated risk role for Child Safeguarding purposes as it is either a role with direct contact with children, a role that works directly with identifiable children’s data, a safeguarding response role, or an assessed risk role. Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) apply.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Remarks:  

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.