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UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture., coupled with an attractive compensation and benefits package.

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For every child, inspiration

As the leading global voice for children, UNICEF has a duty to help make Artificial Intelligence (AI) a force for good and a tool to advance child rights. UNICEF is committed to supporting the responsible development and use of AI, including safeguards that protect children's rights, while also adopting AI applications that can strengthen programme delivery, organizational effectiveness and operational efficiency.

UNICEF is preparing for a rapidly evolving AI landscape through its AI Strategy 2025-2030, responsible AI principles and child-rights-based guidance. The strategy recognizes that realizing value from AI requires not only technology, but also an AI-ready workforce, effective adoption, appropriate governance, human oversight and risk management. Across the organization, staff increasingly have access to learning resources and approved AI tools and platforms, including Microsoft Copilot, UNICEF AI platforms and UNIBOTs, as applicable.

At the same time, AI capabilities are evolving rapidly from general-purpose generative AI tools toward more integrated workflow and agentic capabilities. Staff therefore need more than awareness of AI concepts: they need practical judgement to identify appropriate use cases, use approved tools effectively, critically evaluate AI-generated outputs, protect sensitive information, recognize bias and hallucination risks, and understand when AI should not be used or when enhanced human oversight is required.

Feedback from internal consultations and learning needs assessments within UNICEF Bangladesh Country Office (BCO) indicates that staff would benefit from structured, facilitator-led and hands-on learning that translates existing corporate guidance and self-paced resources into practical application. Staff have expressed a need for contextualized support that reflects different functions, levels of AI experience and day-to-day UNICEF workflows.

Recognizing the strategic importance of AI capability for the future workforce, AI learning has been identified as one of BCO's key learning priorities for 2026. BCO therefore seeks to establish a practical and sustainable AI literacy and responsible adoption programme that combines baseline assessment, role-relevant learning, safe-use guidance, applied exercises, AI clinics, peer support and measurable learning outcomes.

How can you make a difference? 

Purpose of Activity/Assignment:

Under the guidance and general supervision of the Chief, People & Culture, the Consultant will design and deliver a structured AI literacy and responsible adoption programme for UNICEF Bangladesh Country Office staff.

The assignment will strengthen BCO's organizational readiness to adopt AI responsibly by building staff capability to understand the opportunities and limitations of generative AI; identify appropriate AI use cases; use UNICEF-approved AI tools effectively; critically assess and verify AI-generated outputs; and apply appropriate safeguards relating to privacy, data protection, information security, bias, transparency, human oversight and child rights.

Particular emphasis will be placed on practical use of Microsoft Copilot and other UNICEF-approved AI platforms, with learning differentiated for varying levels of experience and functional needs. The Consultant will use role-relevant UNICEF-style scenarios and workflows, while ensuring that hands-on exercises use synthetic, anonymized, publicly available or otherwise explicitly authorized information. Emerging capabilities, including AI agents and workflow automation, may be introduced at an awareness level where relevant and approved by UNICEF.

The assignment will complement existing UNICEF corporate learning resources and contribute to a sustainable culture of continuous learning, responsible experimentation and safe AI adoption through practical workshops, AI clinics, reusable guidance resources, an office-level AI use-case catalogue, a small peer/champions support mechanism, and a roadmap for continued AI capability development in 2027.

Work Assignment Overview:

Tasks/Milestone:

1.  Conduct stakeholder consultations and a baseline assessment of AI literacy, current usage, adoption barriers, functional needs and priority use cases; develop the inception report, implementation workplan and measurement framework.

2.  Design a tiered, role-relevant AI learning curriculum and practical guidance package focused on responsible use of UNICEF-approved AI tools and real work application.

3.  Facilitate practical AI capacity-development workshops covering AI fundamentals, applied use of approved tools, effective prompting/workflow design, critical evaluation of outputs, responsible AI and risk mitigation, with role-relevant practice.

4. Conduct hands-on AI clinics/problem-solving sessions to support staff use cases, address practical challenges and reinforce safe adoption; establish a light-touch peer/AI Champions support mechanism.

5. Conduct endline assessment, synthesize learning and adoption insights, and prepare final recommendations and a practical roadmap for continued responsible AI capability development.

If you would like to know more about this position, please review the complete Job Description here:  ToR_AI_Literacy_and_Responsible_Adoption_Consultant.pdf

The applicants need to submit both technical and financial offer with the application.

1. Technical Offer:

Based on the careful study of the TOR and deliverables, provide (1) information on the way you intend to achieve the outputs of the assignment and complete the deliverables. (2) Please elaborate on the timeline and milestones. (3) Also indicate references to the similar assignments that you performed & their contacts.

2. Financial Offer:

Should be an all-inclusive (lump-sum) fee for all deliverables and complete output of the assignment as described in the TOR. It should include among others consultancy fee, associated administrative cost, all living and travel cost. UNICEF will not cover any additional cost. Payment schedule that is linked to milestones and completed deliverables should be included.

The offers will be evaluated as follows:

To qualify as an advocate for every child you will have… 

Minimum requirements:

• Education: Advanced University degree (Master's degree or equivalent) in Artificial Intelligence, Computer Science, Data Science, Information Systems/Technology, Digital Transformation, Learning/Education Technology, Organizational Development, Behavioural Science, Business/Management, Public Policy or another field relevant to the assignment.

        Relevant professional certifications or credentials in Artificial Intelligence/Generative AI, responsible AI or AI governance, Microsoft          AI/Copilot technologies, data/privacy, digital transformation, adult learning or change management will be considered an asset.

• Work Experience: Minimum of 5 years of relevant professional experience in artificial intelligence, digital transformation, organizational learning, change management or a related field, including recent hands-on experience supporting organizational adoption of generative AI.

• Demonstrated experience designing and delivering practical, role-based AI learning and capacity-building programmes for diverse audiences, including non-technical professionals and managers.

• Strong hands-on knowledge of enterprise generative AI tools and workflows, preferably including Microsoft 365 Copilot or comparable enterprise platforms, and the ability to translate business/work processes into practical AI use cases.

• Demonstrated expertise in responsible AI and AI risk management, including privacy/data protection, information security, bias and discrimination, hallucination and factual verification, transparency, human oversight, and appropriate handling of sensitive or child-related information.

• Experience supporting AI adoption and change management, including use-case discovery, peer/champions approaches, reinforcement mechanisms, and measurement of learning and adoption outcomes.

• Demonstrated ability to translate complex technical concepts into accessible learning materials and to develop facilitator guides, job aids, prompt/workflow libraries, practical exercises and other reusable resources.

• Experience with the UN system, international development, humanitarian/development contexts or child-rights-based programming is considered an asset.
• Language Requirements: Good skills in both oral and written in English

For every Child, you demonstrate… 

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS). 

To view our competency framework, please visit  here. 

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.

According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information. Do not pay to submit your application. If there is a charge, then it is not a genuine UNICEF position.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.