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Europe and Central Asia Region

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Programme and Policy

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Communication Officer (Digital Governance), NO-1, Yerevan, Armenia - Open to the nationals of Armenia only

Apply now Job no: 544390
Contract type: Fixed Term Appointment
Level: NO-1
Location: Armenia
Categories: Communication for Development (C4D)

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a champion

UNICEF is looking for a motivated professional with experience of work in communication, print and broadcast media, or interactive digital media.

Under the guidance of the Communication Specialist, the Communication Officer (Digital Governance) will be responsible for planning, implementing, monitoring and evaluating an advocacy and communication strategy to get children’s and women’s issues into the public domain, strengthen political will in support of UNICEF's mission and objectives in the country, and enhance the organization’s credibility and brand.

How can you make a difference?

Major Duties and Responsibilities

  1. Communication materials

Ensure that the production of communication products and materials is timely executed and followed up to support country communication strategy, regional and global campaigns and priorities and to support resource mobilization as set out in the work plan.

  1. Media relations

Effective and timely professional assistance and support are provided in developing, drafting and maintaining contact information, materials and relationships with journalists and media outlets covering all media – print, TV, radio, web etc. – in the country, to communicate the story of UNICEF's cooperation to a wider audience.

  1. Monitoring and evaluation

Regular monitoring and evaluation activities are undertaken according to the work plan to ensure maximum impact and continuous improvement of country communication efforts. Ensure results and reports are prepared and shared on a timely basis.

  1. Celebrities, partners and special events

Ensure that the Country Office’s contact list of individuals, groups, organizations and fora (including Government, UN, and bilateral counterparts), are maintained and further developed, whose support is essential to/can assist in achieving the advocacy and communication objectives and who support and are able to actively participate in special events and activities that further the country programme goals.

  1. Digital governance

Ensure that the Country Office’s websites are regularly updated, develop and modify content for the local audience for websites, social media channels and new channels, if necessary (e.g. mobile), increase UNICEF’s online presence through social media to local audience and maximize traffic to websites.

To qualify as an advocate for every child you will have…


  • University degree in Communications, Journalism, Public Relations or related field.


  • One year practical professional work experience in communication, print and broadcast media, or interactive digital media;
  • Field work experience;
  • Background/familiarity with emergency situations;
  • Three years experience in managing content and production for high traffic websites or social media platforms is an asset;
  • Knowledge of Drupal CMS, Hootsuite and search engine optimization is an asset;
  • Solid analytical skills with key performance metrics utilizing analytics tools (e.g. Google Analytics, Facebook Insights, etc.) is an asset.


Fluency in Armenian and English is required. Knowledge of another official UN language, such as Russian, is an asset.

For more details please refer to the attached VA Download File VACANCY ANNOUNCEMENT-CommsOfficer-NOA-FT external.pdf

For every Child, you demonstrate...

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The core competencies required for this post are:

  • Demonstrates Self Awareness and Ethical Awareness (1)
  • Works Collaboratively with others (1)
  • Builds and Maintains Partnerships (1)
  • Innovates and Embraces Change (1)
  • Thinks and Acts Strategically (1)
  • Drives to achieve impactful results (1)
  • Manages ambiguity and complexity (1)

The functional competencies required for this post are:

  • Analyzing (2)
  • Applying technical expertise (2)
  • Learning and researching (2)
  • Planning and organizing (2)

 To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Advertised: Caucasus Standard Time
Deadline: Caucasus Standard Time

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