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UNICEF, guided by the Convention on the Rights of the Child, works together with partners in 190 countries and territories to promote and advocate for the protection of the rights of every child.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, hope 

How can you make a difference?

Purpose of the Consultancy 

The primary objective of this consultancy is to enhance UNICEF Mozambique’s operational efficiency and control environment by:

• Analyzing existing manual workflows proposed for automation.
• Designing and implementing automated workflows using MS Power Automate, ensuring the seamless integration of internal controls at critical junctures.
• Developing interactive dashboards using MS Power BI to monitor the performance of automated processes and compliance with internal controls.
• Building internal capacity within UNICEF Mozambique ICT team to manage, maintain, and further develop automated solutions.

Scope of Work:

The consultancy seeks to enhance UNICEF Mozambique’s operational efficiency, digitalization and control environment by designing and implementing end-to-end automation for selected priority workflows. This includes:

1. embedding robust segregation-of-duties controls, risk flags, and audit trails,
2. developing interactive Power BI dashboards that provide real-time visibility for managers and auditors, and
3. transferring knowledge to Operations and ICT staff to ensure sustainable ownership and future scalability.

Work Assignments Overview

Key Task 1: Inception & Diagnostics

Deliverables: Inception Report with process maps, risk points & mitigation plan

Estimated Weeks: 2

Estimate Budget: 15%

Key Task 2: Solution Design

Deliverables: Solution Blueprint (UML + data model + control matrix)

Estimated Weeks: 7

Estimate Budget: 20%

Key Task 3: Build & Configure

Deliverables: Working prototype of automated priority-transaction solutions deployed in UNICEF’s Microsoft tenant

Estimated Weeks: 16

Estimate Budget: 25%

Key Task 4: Testing & Iteration

Deliverables: Consolidated Test Report including executed test cases, defect log with resolutions, performance benchmarks, and signed UAT & security compliance sheets.

Estimated Weeks: 5

Estimate Budget: 15%

Key Task 5: Capacity-Building & Formal Acceptance

Deliverables: Complete training package, SOPs, quick-reference guides, administrator handbook, and signed acceptance records

Estimated Weeks: 3

Estimate Budget: 15%

Key Task 6: Go-Live & Handover

Deliverables: Final Report including lessons learned & sustainability plan

Estimated Weeks: 2

Estimate Budget: 10%

To qualify as an advocate for every child you will have… 

• An advanced university degree in Computer Science, Information Systems, Engineering, or related field.
• A minimum of 8 years of relevant professional experience in designing process-automation solutions with robust internal controls
• Proven expertise in Power Automate, Power Apps, Dataverse, Power BI.
• Demonstrated ability to embed segregation-of-duties, audit logs, role-based access.
• Excellent English writing & presentation skills.

Desirable certifications:

• Certification: Microsoft Power Platform Solution Architect or Developer
• Previous work with UN/INGO financial & admin workflows
• Knowledge of SAP-based ERPs (e.g., VISION/SAP ECC)
• Working knowledge of Portuguese an asset  ToR Automation and Digitalization Consultant.pdf

Applicants are asked to stipulate a financial proposal with all-inclusive fees, including lump sum travel and subsistence costs, as applicable.

If you are a committed, creative professional and are passionate about children’s rights and making a lasting difference on children’s lives, one of the global leading entities on children’s rights would like to hear from you.

For every Child, you demonstrate...

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, Sustainability (CRITAS), and core competencies in Communication, Working with People and Drive for Results.

UNICEF is also proud of a diverse workforce who are profoundly committed to supporting the full realization of children’s rights, and in uplifting a rights-based approach in all that we do.

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Click here to learn more about UNICEF’s values and competencies.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. 

All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.