Current vacancies

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture.., coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to Learn

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does - in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an equal opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. 

How can you make a difference? 

This internship aims to immerse the intern in the automation processes essential for the successful implementation of automation Technology for digital initiatives. The intern will support UNICEF’s ICT team in enhancing operational efficiency through Microsoft Platform tools, automation workflows, and end-user support. The intern will gain hands-on experience in ICT operations, troubleshooting, user training, and digital tools management within an international organization setting. 

The objectives of this internship are:

The ICT intern will provide valuable support to the ICT team by assisting with operational and technical tasks, including troubleshooting hardware and software issues, supporting end-user queries, and maintaining ICT systems and equipment as per UNICEF policies and procedures. The intern will also contribute to staff training on new and existing applications, prepare user guides and reference materials, and assist in cloud solutions and Microsoft platform operations.

This internship aims to achieve the following objectives:

• Ensure timely response to user requests, minimizing downtime and improving staff productivity across UNICEF JCO.
• Improve service quality by helping maintain smooth ICT and audiovisual operations for virtual, hybrid, and in-person meetings.
• Strengthen knowledge management through documentation, guides, and training, enabling better self-service and knowledge transfer within the section.
• Support innovation and adoption of digital tools and cloud solutions, contributing to the overall modernization of ICT operations.

Some specifics tasks and activities for the duration of your internship are included but not limited to below:

• Provide first-level ICT support, including receiving, processing, and logging service requests. 
• Assist in troubleshooting and resolving day-to-day hardware and software issues for staff. 
• Provide end-user support for UNICEF standard applications and ICT equipment. 
• Assist and support with Cloud solutions. 
• Assist Cloud Solution, and Microsoft Platform & Automation Support.
• Provide technical assistance in conferencing and audiovisual equipment for meetings and events. 
• Support virtual and hybrid meetings to ensure smooth ICT and AV operations. 
• Assist in training staff on new and existing ICT systems and tools.
• Develop user guides or reference materials to improve user self-service.
• Participate in a cross-functional capstone project to promote UNICEF operational or programmatic activities

To qualify as an advocate for every child you will have…

Minimum requirements:

[Include the vacancy requirements aligned to the category and level of the position. You can see examples in the branded VA example.]

• Education: Have graduated within the past two years in the fields of Computer Science, Information Technology, Engineering, or another related field. 

• Skills: Foundational knowledge of Windows operating systems, Microsoft Office applications, and basic ICT troubleshooting, Familiarity with technical support, problem-solving techniques, ICT tools, and troubleshooting methodologies, Awareness of Cloud platforms and automation processes, Strong attention to detail, with the ability to identify and address potential ICT issues, ; ability to translate technical information for non-technical stakeholders. Experience in documentation and report writing is an asset, Demonstrated ability to think critically, solve problems creatively, and proactively suggest improvements, Strong teamwork, client service, and collaboration skills, with the ability to work effectively in a diverse environment and engage with multiple stakeholders.
• Language Requirements: Excellent written and verbal communication skills in both English and Arabic

Desirables:

• Coursework or prior experience in computer-related areas is highly desirable.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable candidates with disabilities are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.