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UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture., coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to Safety...

The overall goal of UNICEF Malawi’s Country Programme (2024-2028) is to contribute to the Government of Malawi’s efforts to implement and decentralize policies related to children, focusing on the most disadvantaged and deprived, to have their rights progressively respected and fulfilled so they can survive, grow and develop to their full potential in an inclusive and protective society. One of the outcomes of the Country Programme is to ensure vulnerable girls and boys benefit from gender-responsive, equitable, and inclusive child protection services, including emergencies. In order to achieve this outcome, UNICEF aims to support the Government and local authorities to strengthen its structures to operationalize key policies and legal frameworks. Among these key frameworks is the Child Care, Protection and Justice Act, which provides the framework for assisting children in need of care and protection. The Ministry of Gender, Children, Community Development and Social Welfare (MoGCDSW), with support from UNICEF Malawi, is currently implementing various child protection programmes and interventions at district and community levels.

The Government of Malawi utilizes a “Case Management” (CM) approach for the delivery of integrated child protection services. CM is a coordinated service delivery approach at the individual and household levels involving the identification of vulnerable children, assessment and planning, referral to services and follow up, in collaboration with the extended family, community and other service providers. The District Social Welfare Offices, through Child Protection Workers, collect CM data using the national approved framework and booklets.

How can you make a difference? 

9. Develop a standardized data collection template with built in dropdowns, validation rules, mandatory fields, unique case IDs to prevent duplication and automatic aggregation features to simplify consolidation.
10. Compile two Case Management data bulletins a) First one for the January to September 2025 CM data and b) For January to December 2025 bulletin clearly highlighting the quarter of October to December prominently.
11. Review the annual case management report and support the government to implement the recommendations including a) the roll out of uniform templates across all districts with built-in checks and dropdowns to reduce variations and error b) strengthen case worker on job mentorship c) strengthen data quality and d) link case management with Health (e.g. ART access), education (e.g. school attendance) and birth registration systems.

To qualify as an advocate for every child you will have… 

Academic qualification:

• Master’s degree in social work, social science, development studies, education, psychology, health or related discipline is required.

Work experience:

• At least ten years’ professional experience in Child Protection, Child Protection in emergencies, Case Management design and implementation, integrated service delivery, data analytics and gender-based violence in emergencies is required.
• Demonstrated experience working with District Councils and the ability to foster and maintain strong professional relationships at local levels with community leaders, CSOs, families and children and adolescents are required.
• Demonstrated experience working with multiple stakeholders (e.g. Government, CSOs, UN) is essential.
• Experience in working with the UN, donor, and national or international NGOs is considered an asset.

Technical skills, knowledge and strength areas:

• Expertise in M & E and data analysis is considered an asset.
• Excellent analytical, writing and presentation skills; excellent written and verbal communication skills in English and analytical and strategic thinking is an asset.
• Excellent organizational skills and familiarity and confidence working with high level political and government stakeholders is desirable.
• Excellent skills in capacity building, especially training of low-level social service providers.
• Expertise in child protection Case Management implementation, Case Management data analysis, integrated service delivery and Case Management booklet verification are assets.

Languages:

• Excellent written and verbal communication skills in both English and Chichewa is required.

Please refer to the attached full Terms of Reference  Terms of Reference Case Management Consultancy Assignment.pdf for more details on the consultancy and requirements.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

HOW TO APPLY...

Interested consultants should provide the following:

1. Curriculum Vitae
2. Brief technical proposal (no longer than five pages) demonstrating the consultant’s understanding of the assignment and approach/methodology to the assignment
3. Financial proposal including a breakdown of their all-inclusive fees (including professional fees, travel, living cost, visa (where applicable), and other costs)  ANNEX I - Financial Proposal.xlsx Complete the attached form.
4. Reference details from at least 3 most recent supervisors, including a current supervisor.

Remarks:  

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.