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UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to live

The Hashemite Kingdom of Jordan is a leader in the region for the rights of its children. Working closely with the Government of Jordan, civil society, the private sector, and communities, UNICEF Jordan Country Office aims to sustain results achieved for children to date, and strive to further improve policies, national institutions and programmes, for the well-being of every child in Jordan, in line with Jordan's Vision 2025 and the National Human Resources Development Strategy (2016-2025) towards achieving the Sustainable Development Goals. Our programmes focus on improving the lives of the most vulnerable and disadvantaged children in the Kingdom, irrespective of their nationality, gender, religion, or background. Our main pillars include Child Protection; Education; Water, Sanitation & Hygiene; Adolescent and Youth Engagement, Health and Nutrition; Social Protection; and Operations.

How can you make a difference? 

This Information Management Officer’s responsibility is to ensure sufficient resources (tools, technology, learning materials and human capacity related) for front line staff (Makani centers, cash transfer staff) and UNICEF’s implementing partners are available for timely data collection with high quality, and to effectively use it to support daily operations, program monitoring and reporting via the Bayanati MIS.

The Information Management officer will also support the future development and fine tuning of the Bayanati system to support a standardized approach of data collection, processing and analysis to other program areas and respond to emerging needs and priorities. Key task and responsibilities as shown below: 

Information system design and development:

• Support program staff with finding data collection and data management solutions to support program design, implementation, and monitoring. Support defining required resources such as tools, technologies, technical expertise best suited for the program design and operating environment.
• Support program staff in identifying and implementing data collection, management, and analysis solutions to support program design, implementation, and monitoring. This includes defining the tools, technologies, and technical expertise best suited for the program's objectives and operating environment.
• Support the review of current information systems and propose improvements to enhance data management efficiency and program adaptability.
• Assist in testing and maintaining key modules and new features in existing Information Management Systems to ensure reliable data processing and reporting.
• Ensure consistent data consolidation from diverse sources, harmonizing labels, flagging outliers, and performing routine data cleaning.

Data Quality Control and Analysis:

• Collaborate with key IM and program staff, national counterparts, and implementing partners to assess the quality of existing data collection exercises, identifying gaps and barriers in data access and management.
• Ensure the timely collection of accurate data from various sources, adhering to program requirements, and performing quality checks to validate consistency and reliability.
• Perform data analysis on available datasets to produce statistical reports, visualizations, and other tools essential for service delivery, performance monitoring, and informed decision-making.

• Ensure adherence to data protection principles in the management and storage of all data.

Capacity building and technical support:

• Assess the information management capacity of UNICEF and its implementing partners, identifying skill gaps and system needs to improve data practices.
• Provide technical support and practical guidance to program and partner staff on data collection, processing, and management, including the effective use of information systems and tools.
• Develop and deliver training sessions, and produce supporting materials such as guidelines, standard operating procedures (SOPs), and documentation to strengthen data management competencies.
• Offer ongoing technical assistance and respond to data-related inquiries in a timely and solutions-focused manner.
• Provide any additional support as requested by the supervisor..

Reporting and Visualization:

• Generate regular and ad hoc reports, dashboards, and visualizations, meeting program and donor reporting needs and supporting evidence-based decision-making.
• Work with program and field staff to create automated reporting tools and dashboards to streamline data access and reporting.

Program Information Management Support:

• Develop and maintain resources such as user manuals and guidelines for data management.
• Support indicator mapping and data standardization efforts to ensure consistency across different program areas.
• Provide ongoing technical support and troubleshooting for data entry staff, ensuring timely and high-quality data availability in information systems.
• Produce monthly data sets and automated reports to support program progress monitoring and stakeholder reporting.

To qualify as an advocate for every child you will have…

Minimum requirements: 

• Education: First University degree in one of the following fields is required: Information Management or Information Systems, GIS Information Technologies, Computer Science, Statistics, Social Sciences, or another subject area relevant to Information Management and program monitoring
• Work Experience: At least 1 years of relevant work experience in information management with the UN, other humanitarian organizations or relevant organizations is required. Experience with data collection platforms like KoBo Toolbox, ODK, and Survey123 is required. Proficiency in data analysis and visualization tools such as Microsoft Excel, Power BI or Tableau is required Ability to develop and maintain relational databases and information systems is required. Experience in social protection programming and monitoring is an asset.
• Language Requirements: Fluency in Arabic and English is required. Knowledge of another official UN language is an asset.

Desirables: Familiarity with cluster information management and humanitarian response frameworks is an asset

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable candidates with disability are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

Visa residence requirements: i.e.: UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.