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UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to be seen

The Fundraising Officer (Acquisition and New Business), at the NO-B Level, in the Fundraising area, in Chile Country Office, reports to Fundraising Specialist NO-C level. The incumbent will provide support to continue to increase the income of the individual channel and diversify income portfolio. This position will supervise the donors acquisition strategy and identify new business models to increase the income of area.

How can you make a difference? 

Under the overall guidance of the Fundraising Specialist (NO-C), the incumbent is responsible for identifying, prospecting and cultivating new business income opportunities, with a focus on individual giving acquisition and Corporate Pathways to Pledge initiatives. The role also designs and leads the integrated strategy for the acquisition of new individual donors across offline and digital channels, with a clear focus on sustainable revenue growth, diversification of the donor base, and donor quality.

The position will aim to maximize the long-term value of each new donor, ensuring high standards of quality, efficiency, and return on investment (ROI) across all acquisition campaigns and channels. Working closely with the Sustainable Growth Officer, this role has direct impact on the onboarding of new donors.

With a strong emphasis on innovation and the development of new business models, this role will be responsible for exploring, designing, and implementing strategic partnerships with the private sector, enabling access to new audiences, customer bases, and employee populations as relevant sources for acquisition and retention. This includes identifying opportunities for co-creation, commercial agreements, innovative giving mechanisms, and new recurring giving offers, both for regular donations and one-off cash contributions, tailored to different prospective donor segments.

The role will lead the diversification and scaling of acquisition channels, including the consolidation of the digital acquisition area under an integrated vision focused on continuous innovation, strategic use of data, and optimization of digital channel performance as a key driver for expanding the individual donor base. It will also contribute to strengthening UNICEF’s positioning through joint fundraising, advocacy, and rights-awareness actions within the framework of strategic partnerships.

Under the overall guidance and supervision of the Fundraising Specialist (NO-C), and within the delegated authority and organizational set-up, the incumbent may be assigned the primary, shared, or contributory accountabilities for all or part of the following areas of major duties and key end-results.

1.Strategic Leadership & Channel Oversight
Lead, supervise and oversee the fundraising marketing strategy to new donors. Supervise, monitoring and guide the optimization of the integrated individual donor portfolio strategy across traditional (offline) and digital channels, ensuring coherence, performance and alignment with organizational growth objectives. Directly supervise the NOA Fundraising (acquisition) responsible for offline acquisition channels and NOA Fundraising officer (Digital) providing strategic guidance, follow-up and operational oversight.

2. New Business Models & Strategic Partnerships
Identify, develop and lead the implementation of new business models based on Corporate Pathways to pledge mechanisms, including strategic partnerships with the private sector, to access new audiences, customer bases and employee populations. Oversee co-creation initiatives, commercial agreements and innovative fundraising propositions that contribute to increasing and maximizing the income opportunities.

3. Performance Management, Monitoring & ROI
Define, monitor and evaluate key performance indicators across all acquisition portfolio, ensuring high standards of donor quality, efficiency, return on investment and long-term value. Use data-driven insights to guide investment decisions, channel prioritization and continuous improvement.

4. Digital Acquisition Leadership & Innovation
Lead and consolidate the digital acquisition function under an integrated, innovation-driven and data-informed vision, ensuring the scalability and sustained growth of digital channels as a key driver of individual donor expansion.

5. Cross-Functional Coordination & Retention Alignment
Work closely with the Retention team, to ensure alignment between onboarding new donors and retention strategies, consistency of the donor portfolio and achievement of medium- and long-term growth targets.
Key Accountabilities and Duties:
Under the overall guidance and supervision of the Fundraising Specialist (NO-C), and within the delegated authority and established organizational structure, the incumbent may be assigned primary, shared or contributory accountabilities for the following key areas of responsibility and expected end-results.

The position is responsible for developing annual work plans for the introduction and implementation of a profitable individual donor acquisition pledge program, in full compliance with UNICEF Rules and Regulations.

Upon approval of the work plan, the incumbent ensures effective oversight of its implementation and adherence to the approved budget, in close coordination with the Operations Section.

Key Accountabilities:
• Responsible for the day-to-day leadership and performance oversight of the individual donor acquisition function, supporting the design, execution and continuous optimization of integrated acquisition strategies across offline and digital channels, under the overall guidance of the Fundraising Specialist (NO-C).
• Supports the achievement of fundraising income and new donor acquisition targets by monitoring results, ensuring timely implementation of corrective actions and promoting acquisition quality that maximizes long-term donor value.
• Leads data-driven testing and continuous improvement across acquisition channels, including identification, piloting and scaling of new approaches, value propositions and channels to enhance performance, efficiency and scalability.
• Leads the implementation and evolution of new financing and business models, including Corporate Pathways to Pledge and partnership-based acquisition initiatives, to access new audiences, customer bases and employee populations as sustainable sources of acquisition and growth. Coordinates with relevant focal points to ensure appropriate screening, due diligence and brand risk safeguards.
• Serves as liaison with Private Sector Partnerships/Alliances colleagues to align partnership-based acquisition initiatives with partnership and advocacy strategies.

Impact of Results

This post will contribute with the organization goals for:
- Driving sustainable growth of private sector income through an integrated and scalable individual donor acquisition strategy.
- Strengthening the size, quality and long-term value of the individual donor base, supporting financial sustainability and portfolio resilience.
- Advanced innovation and new business models, including strategic private sector partnerships, to unlock scalable acquisition opportunities.
- Maximizing efficiency and return on investment, through disciplined financial management, performance oversight and data-driven decision-making.

If you would like to know more about this position, please review the complete Job Description here.

To qualify as an advocate for every child you will have…

Minimum requirements:

• Education: A university degree in Marketing, Business Administration, Economics or other related field is required. An advanced university degree (Master’s degree or equivalent) is an asset.
• Work Experience: Minimum of 2 years of progressively relevant work experience in fundraising and/or marketing, with demonstrated experience in donor acquisition and growth strategies across offline and digital channels (e.g., face-to-face, telemarketing, direct marketing, digital paid media), campaign planning and performance optimization (KPIs, ROI, testing). Experience working with data-driven audience segmentation, donor journey/onboarding, and managing external suppliers/agencies is highly desirable. Experience in managing donor portfolios and supporting new business strategies based on Corporate Pathways to Pledge mechanisms is required. It will be an asset to have knowledge of private sector screening, due diligence and brand risk processes.
• Language Requirements: Fluency in English and Spanish.

Desirables:

• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

(8) Nurtures, leads and manages people

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

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As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable candidates from targeted underrepresented groups are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.