UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, a champion
The UNICEF Private Fundraising and Partnerships Division (PFP) in Geneva, Switzerland, is seeking a senior Project Manager to support a global initiative aimed at enhancing internal processes for the hiring of payment technology services for fundraising operations across multiple offices.
This project involves coordination across multiple regions, diverse stakeholder engagement, and adherence to strict timelines and budgetary constraints. The Project Manager will play a pivotal role in planning and execution of the PFP Payments Transaction Group, a cross-cutting team set-up to enable support UNICEF offices in using the best possible payment technology vendors. This role should ensure the alignment of the group’s activities with organizational objectives and international best practices. Given the project's complex global scope, the ideal candidate must possess extensive project management experience, excellent communication, leadership, and problem-solving skills, with proven experience in managing complex, multi-stakeholder projects across cultures in an international environment.
How can you make a difference?
Scope of Work:
The consultant will translate the approved Private Sector and testing Plans in the assigned regions working with Clusters and PSFR CO’s where possible into pragmatic digital action plans, campaigns, operational support to achieve and maximise Private Sector Partnership (PSP) targets. The consultant will:
- Coordinate Transaction Group activities, including organizing meetings, setting the agenda, providing meeting summaries and action items, deliverables and timelines.
- Develop and maintain internal procedures and standards, as needed.
- Coordinate and maintain knowledge management and internal communication efforts, as needed.
- Engage with members of Transaction Group and key stakeholders, as needed, to solve issues, bottlenecks and prioritize action items.
- Ensure CO needs are captured and kept up to date.
- Monitor and track action items and Transaction Group deliverables.
- Develop and maintain an internal communication plan with internal stakeholders.
- Support and manage the pipeline of internal requests.
- Support and update strategy/narrative documentation, such as presentations, guidance documents, etc.
- Coordinate activities related to internal procedures including monitoring updates and tracking approvals.
- Support Transaction Group in development of other specific deliverables related to communication, training and more (to be agreed on a case-by-case basis).
- Share best practices in between offices.
- Create and coordinate internal events (meetings, webinars, etc.), as needed.
Work Assignments Overview & Deliverables:
1. Coordinate transaction group meetings and activities:
- Maintain a monthly project presentation of office requests, including the status and timeline of requests.
- Implement internal procedures.
- End-to-end implementation at least 1 new internal procedure, as defined together with the transaction group.
2. Knowledge management:
- Update internal channels (i.e. intranet pages) with documentation and processes, as defined together with the transaction group.
To qualify as an advocate for every child you will have…
Education:
- An advanced university degree (Master’s degree or higher) in one of the following fields is required: Business Administration, Marketing, Communications, Fundraising, Management, or another relevant technical field.
- Alternatively, a first-level university degree (Bachelor’s degree or equivalent) in combination with additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree.
Experience:
- A minimum of eight (8) years of progressively responsible work experience in digital marketing or digital fundraising areas, with specific focus on areas such as digital acquisition, cultivation and retention of pledge donors, integrated media planning, and marketing communications and multi-channel campaign management.
- Strong analytical and strategic thinking skills, with the ability to align projects with organizational goals and adapt to changing priorities.
- The ideal candidate is a highly experienced project manager with proven success in the multiple deliverables across multiple regions.
- An experienced leader who has worked in complex or sensitive situations.
- Proven experience working in a multi-cultural environment and with cross-functional teams to deliver on common goals.
- Adept at navigating ambiguity and resolving conflicts in a proactive, collaborative manner.
- Advanced proficiency in project management methodologies, tools (e.g., Agile, Scrum, etc), and processes.
- A strong understanding of UNICEF systems, processes, and operations of UNICEF regional and country offices is an asset.
- Certifications in project management methodologies (i.e. PMP, PRINCE2, Agile etc) is an asset.
- Good knowledge of emerging trends in digital marketing and fundraising technologies is an asset.
Language:
- Fluency in English is required. Knowledge of another UN language (Arabic, Chinese, French, Spanish or Russian) is an asset.
For every Child, you demonstrate…
UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).
To view our competency framework, please visit here.
Remarks:
Please indicate your all-inclusive (lump sum) fees against the deliverables listed above, including all associated administrative and travel costs (if applicable), in the cover letter. The office selects the individual based on best value for money.
Payment of professional fees will be based on submission of agreed deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.
According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.