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Consultancy Title: Donor Engagement and Operational Support Consultant (National, Belarus)

Section/Division/Duty Station: Partnerships / Operations sections, UNICEF Belarus CO

Duration: May 2025 – 31 December 2025

Home/ office Based: Remote/Home-based (with visits to the office upon needs)

About UNICEF

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. Over 75 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and abuse. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations, and governments.

BACKGROUND

Purpose of Activity/Assignment:

With the overall organizational refocus to become more agile, lean and fit for purpose structure the office has announced the consultant position that will advance the office efforts to deliver impactful results in Partnerships and Operations.

The position will focus on enhancing the donor engagement activities to advance fundraising which is crucial for the office efforts to self-sustain its operations. Additionally, the candidate will support Operational tasks to complement fundraising and advocacy campaign projects.

The candidate also needs to support operations to compliment ensuring that the communications supplies and visibility items are accessible and easy to locate, safely stored, fraud protected and accurately reflected in the organizational systems, such as Inventory, Vision, mAsset app, etc. The consultancy aims to enhance operational efficiency by fostering closer collaboration and mutual support across key areas.

Belarus Country Office is operating in an upper-middle income country context. The specific geopolitical situation is also dictating a particular approach to engagement of private and public sector donors. Mobilizing financial resources from the individual and corporate donors in support of the most vulnerable children is a key opportunity for the Country Office with limited resources.

Acknowledging the vital role of the private sector, UNICEF will continue the strategic engagement of business and individuals to reach the maximum sustainable impact for children through generating income and influence at scale. Despite the uncertainties in the private sector landscape development, UNICEF is adapting to changes and continues exploring innovative fundraising modalities through diversification of sources, such as digital fundraising, customer fundraising through corporates, cause-related marketing campaigns, converting advocacy into financial opportunities.

Since July 2023, Belarus Country Office operates under the ECA Cluster to optimize its fundraising efforts, scale up activities and bring return on investment to UNICEF. Starting from October 2024, Individual Giving channel will be fully operated from the side of the Cluster (digital only). However, following the thorough analysis of the in-country needs and capacities, the CO envisages the need for the specific technical assistance to increase the efficiency of our processes, to leverage the opportunity of offline fundraising events, strengthen our joint efforts in raising funds for children in Belarus, and thus contribute to resource mobilization for the CPD implementation.

The Donor Engagement and Operational Support Consultant’s critical role is to support the Country Office donor engagement (both private and public), as well as fundraising activities to ensure the implementation of all planned activities to attain the private sector partnership business targets. The consultant will also provide support function in operational services for effective resource management such as the transfer of office supplies, ensure communication and visibility items are kept in a safe location and set up monitoring and control system in the warehouse. The consultant will work under the guidance and support of the partnership officer and the Operations Manager and with relevant colleagues.

Scope of Work:

Donor engagement component:

The Consultancy will focus on fundraising and donor engagement activities, along with the Comms Officer working closely with the established ECARO PSFR Hub for preparation and localization of visuals and fundraising assets for IG campaigns, as well as preparing accurate reporting of results and donor-related data.

The main tasks and deliverables will include:

• Contributing to the development of proposals and customer fundraising models for corporate partners.
• Supporting the CO in preparation and organization of the donor engagement events.
• Communication with individual donors and corporates through tailored communication messages and UNICEF digests on particular topics presenting UNICEF work at large.
• Technical support in collaboration with the payment service providers; timely and accurate reporting of results and donor-related data.

Resource management/operation support function.

• The Consultancy will support efforts to enhance the effectiveness and efficiencies of CO resource management. Assist in preparing financial refund requests for 1^st, 2^nd and 3^rd quarters 2025 (compiling documents, preparing Excel sheets, analysis of financial (VAT) receivables in Vision (based on the report generated from Vision by the Finance Associate), analysis of the amount received from the local tax office).
• Support office with warehouse activities during transition to a new warehouse

Support with creating/maintaining database of the items in the new warehouse

Terms of Reference / Key Deliverables / Delivery Deadline:

Work Assignment Overview	Deliverables/ Outputs	Delivery deadline
Providing support to the Partnerships unit in the development of proposals and customer fundraising models for corporate partners (e.g. nurturing MTS advocacy into financial opportunities, 21vek.by, introduction of new modalities with Priorbank, new opportunities for retail, OPLATI, etc.) and offline activities (such as Minsk Half-Marathon, Kaspersky Race, etc.)	At least 4 customer fundraising campaigns are developed with business partners.	31 December 2025
Facilitating the engagement of private sector and individual donors in the CO organized events and activities	At least 5 offline donor engagement events are supported (e.g. including 1 June, WCD, EoY, offline sports fundraising activities and events).	31 December 2025
In collaboration with the Communications section, contributing to the preparation of the digital fundraising assets for the Cluster targeting Belarus and localized campaigns	Digital fundraising assets are prepared and coordinated with Comms Specialist and PSFR Cluster.	31 December 2025
Preparation and dissemination of newsletters and media packs for donors, employees and clients of the corporate partners	At least 4 tailored media packages are prepared and disseminated to donors (e.g. within the framework of the World Earth Day, Mental Health Day, World Children’s Day, Day of Persons with Disabilities, etc.).	31 December 2025
Preparation of the monthly financial and allocation reports	Monthly analysis of the UNICEF banking statements and distribution of funds by channels; monthly allocation reports are prepared and sent to the focal point.	31 December 2025
Communication with individual donors regarding the return of erroneous donations, and with local payment service providers in case of problems with donations and technical data display (WebPay); communication with the PSFR Cluster regarding the cancellations/modifications of donations from individuals	Monthly communication with individual donors, tracking in the system, preparation of the documents for the banking return.	31 December 2025
Assistance in resource management through the preparation of financial (VAT) refund requests for the 1st, 2d and 3d quarters 2025	Prepare the financial refund request for the 1st, 2d and 3d quarters 2025 including the following steps: - Based on the bank statements for CO’s local BYN and USD accounts, list of receivables from Vision to prepare two draft tables (BYN and USD) with financial refund amounts (bank statements and list of receivables are to be provided by Finance Associate). -              Compile folders with original hard copies to be submitted to the local tax inspection. Include into this compilation printed bank payment orders with supporting documents, receipts/cheques for Petty Cash, p-card and debit card (Belkart) payments, receipts provided by diplomats. -              Prepare the final VAT refund request to be provided to the local tax office based on the official format, split into months. Prepare a draft of the official letter to the tax office. - After receipt of the VAT refund to the CO’s local bank account to prepare NFR with USD amounts for payment of the received VAT refund to diplomats and provide to the Finance Associate to be submitted to GSSC for further processing.	1st quarter - 31 May 2025   2d quarter – 31 July 2025     3d quarter - 31 October 2025
Support the office in effective management and transfer of resources to the new warehouse	- Relocation of metal items from the old warehouse to the new one  - Ensure record keeping of moved items in a catalogue on sharepoint	25 December 2025
Support the office in the management of items stored in the warehouse.	- Assist in the design and upkeep of a database to accurately report on items in the new warehouse. - Mobile App will be considered as a first choice ICT/T4D associate and T4D consultant to be consulted.	30 April 2025
Assist in the procurement of office supplies	- Reviewing the stock availability of the regular office supply items (paper towels, toilet paper and etc., tea/coffee) and replenishment of stocks if needed - reviewing the stock of stationaries and processing the SM’s requests for new purchases	April 2025 July 2025 October 2025 December 2025

Travel (if required as per TOR):

No travel is planned within this TOR.

Qualifications 

Education:

• Communication, Journalism, Marketing, other related disciplines

Work experience/Knowledge/Expertise/Skills required:

• A minimum of five years of relevant professional work experience in partnerships, fundraising, marketing, technical support, financial and administrative management.
• Good understanding of donor landscape, partnerships building and communication.
• Prior experience and hands on knowledge of managing fundraising projects.
• Solid understanding of fundraising mechanisms
• Prior experience in designing, management, organization, monitoring and evaluation of activities related to networking and partnerships.
• Strong analytical and organization skills.
• Fluency in English.
• Advanced computers and MS Office knowledge and skills is required. Experience in work with large data volumes and spreadsheets.
• Experience of working in the UN system is an asset.

Competencies:

• Ability to multi-task and work to deadlines,
• Analytical and conceptual thinking,
• Attention to details,
• Able to work in a multicultural setting,
• Highest standards of integrity, discretion, and loyalty.

Requirements: 

Completed profile in UNICEF's e-Recruitment system and

• Interested applicants should provide a letter of interest (Cover Letter) describing how they can contribute to the interventions listed under roles and responsibilities and why they should be selected for this position. In addition, they should share their latest CV/Resume and financial proposal  Financial Offer template Donor Engagement Ops Support Consultant.docx to undertake this job.
• Samples of the related job/tasks done/portfolio.
• Upload copy of academic credentials
• Financial proposal should be submitted using the financial offer template and must:
  • Reflect the costs per each deliverable and the total lump-sum for the whole assignment period (in US$) to undertake the terms of reference.
  • Include travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR. Consultants are responsible for arranging their own transportation arrangements. UNICEF can provide office vehicle for some duty travel missions with prior agreement as per monthly travel plan approved by the supervisor.
  • Include any other costs: health insurance, payment of an incidental expenditure (such as bank charges, insurances, etc.) and living costs as applicable.
• Indicate your availability.
• Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.
• At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
• Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS). 

 To view our competency framework, please visit  here. 

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.

According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.