UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to a Calling

How can you make a difference?

1. Digital/Data Solution Implementation

Guidance and Design of T4D interventions

Provide guidance and technical oversight to the Country Office in the identification, selection, concept design, deployment and sustainability of T4D interventions to address bottlenecks towards the achievement of programme results.

Solution Procurement and Evaluation

Guide the review of technical solutions to ensure UNICEF standards and Technology Playbook are followed; contribute to project management processes, generation and review of terms of reference and vendor selection.

Deployment Advice and Support

Advise on implementation strategy of digital technology initiatives, including technical oversight, troubleshooting and the documentation of challenges and resolutions.

Business Relationship Management

Manage business and programme relationship services to define high-level requirements for T4D solutions; document and match requirements and guide the design, development and deployment of appropriate T4D solutions that are in line with the UNICEF Technology Playbook.

2. Strategic Oversight and Policy Compliance

Participation in Programme and Management Processes

Lead the integration of digital development and technology innovation into the programme planning lifecycle. Align with programme priorities and participate in planning meetings to ensure T4D functional accountabilities.

Digital Development and Technology Innovation Strategy

Lead in development and implementation of the technology and digital innovation strategy for the Country Office; bring visibility to T4D gaps, opportunities and scale-up strategy in support of Country Office priorities. Work directly with section chiefs to co-create strategies on how technology and innovation can support the country programme.

Quality Assurance

Oversee quality assurance during planning and deployment of T4D initiatives; participate in establishing and maintaining standards, documentation and support mechanisms for T4D.

ICT Emergency Preparedness and Response

Lead development and maintenance of Country Office level disaster recovery plan and utilise ICT emergency preparedness checklist.

Compliance with T4D Best Practices

Convene Country Office T4D Governance Committee and ensure compliance of T4D initiatives with the Principles for Digital Development (http://digitalprinciples.org/) and UNICEF and UNICEF Technology Playbook.  Contribute to system strengthening, including governance in country, infrastructure.

3. Resource Mobilisation

Develop Partnerships and Networks

Build partnerships and networks at senior level of engagement with partners such as local solution providers, innovators, NGOs, cultural and religious organisations, private sector, local media, ICT authorities, communications commissions, and academia to build and provide a space to nurture and test new and innovative technologies and build local capacity.

Advocacy and Communication

Represent the Country Office in high level external, inter-agency or partner forums on digital development and technology innovation.

Proposal and Donor Development

Lead identification of opportunities for resource mobilisation and new partnerships.  Lead proposal and donor development efforts in close collaboration with Regional Office, where applicable.

Transfer and Skill-sharing for Programme Partners

Build and sustain effective close working partnerships with high-level government counterparts and national stakeholders through active sharing and transfer of knowledge, skills and tools to foster and facilitate technology-enabled programming.

Standards and Procedures for Ownership

Coordinate with stakeholders to provide input and advise on standards, procedures and partnerships for T4D interventions and their transition to relevant government and civil society Institutions.

Guide Programme Partners

Provide technical and strategic guidance to a wide range of stakeholders and partners on UNICEF policies, practices, standards and norms on technology for development. 

Document Localized Partners and Profiles

Oversee development of a catalogue of potential country specific T4D partners and their profiles/areas of engagement to promote and enhance UNICEF goals for outcomes for children using Technology for Development.

4. Portfolio Coordination and Project Management

Portfolio Coordination

Lead in deploying a portfolio approach and developing a digital roadmap for adapting common solutions prioritised for UNICEF programming (e.g. Digital Public Goods).  Use UNICEF’s INVENT global online portfolio for T4D and innovation to record solutions and their status.

Project Management

Manage projects and initiatives, ensuring timely delivery throughout the lifecycle from assessment through to implementation and ongoing operations, while ensuring consistent stakeholder engagement.

5. Knowledge Management

Share Lessons Learned

Monitoring, Evaluation and Learning

Contribute to Peer Support Networks

6. Digital Capacity Building

Utilise Data for Evidence Generation

Provide Training to Stakeholders and End-users

7. Digital Innovation and AI

Identify and Assess New Technology and Digital Innovations

Build Awareness around Innovation, AI and Frontier Technology

8. Business Analysis 

User Centric Design, Landscape Mapping

9. Leadership and People Management

If you would like to know more about this position, please review the complete Job Description here:  JD Digital Impact Manager Level 4.pdf

To qualify as an advocate for every child you will have… 

Minimum requirements

• Education: Master or equivalent (Advanced University Degree) in Information Systems, Information Management, International Development, Business Analysis, ICT Management, Innovation, Computer Science, Digital Development, Digital Transformation and other related fields. A Bachelor or equivalent (First Level University Degree) in a relevant area combined with 2 additional years of relevant work experience may be accepted in lieu of an advanced university degree.
• Work Experience: At least 8 years of professional experience in Information Communication Technology for Development (ICT4D) in a large international organization or corporation is required. Including:
  • Experience identifying, designing and implementing solutions for complex, large-scale projects with technical components – including supervising external vendors and software developers; responsibility for business analysis, budgets, contracts, project management and procurement, etc.
  • Experience with ICT, mobile and web-based technologies, particularly designing or deploying tools appropriate to the region.
  • Exposure to UNICEF, UN or other INGO programmatic areas, including health, nutrition, child protection and/or education, and experience in applying technical solutions to address programmatic issues.
  • Experience strategically leading and managing people.
• Skills: Digital development, strategic leadership, RapidPro, Primero, DHIS2, ODK.
• Language Requirements: Fluency in English is required. 

Desirables

• Language: Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language
• Experience in open source, mobile and emerging technology applied to UNICEF programme areas.
• Prior experience working in T4D/ICT4D program design, service design, and field deployment/implementation in developing countries.
• Experience with RapidPro, Primero, DHIS2, ODK and other global public good technologies, and deploying, maintaining and scaling these technologies.
• Software programming experience.
• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts. 

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
(8) Nurtures, leads and manages people

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Humanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.