UNICEF works in over 190 countries and territories to save children's lives, to defend their rights, and to help them fulfil their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built – we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career, while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, a calling
How can you make a difference?
The incumbent will work under the general guidance of the Senior Human Resources Manager, Humanitarian response cone in the Division of People and Culture (DPC), in active partnership with the Chief Global Cluster Coordination Section (GCCS) in the Office of Emergency Programme (EMOPS), other HQ divisions, as well as Regional, and Country Offices. They will support the implementation of UNICEF's talent management strategy for Clusters/Areas of Responsibility (AoRs) and ensure it is adjusted as required to meet evolving business needs.The HR Manager will be responsible for designing and maintaining an effective strategy, framework and set of tools for UNICEF-led Cluster's talent management globally, and for providing expert support to cluster coordination and information management workforce. In doing so, the incumbent demonstrates the ability to anticipate HR-related needs and develop subsequent plans of action that align HR management with business objectives.
Strategic Business Partnering
- Proactively collaborate with GCCS to help fulfill the Section's goals through anticipating HR-related needs and presenting subsequent plans of action.
- When assigned casework in the relevant area on either a routine or non-routine basis, analyze issues and interpret established HR guidelines to recommend solutions and further actions required.
- Collaborate effectively with other DPC sections and centers of expertise to provide coherent solutions for UNICEF cluster community globally.
Global Talent Management
- Liaise with the HQ Divisions, regional and country offices to support and contribute to corporate HR strategy formulation and global implementation.
- Liaise with country offices, regional offices and HQ partners to support UNICEF efforts to attract, develop and retain the capacity required for cluster coordination and information management at the national and sub national levels.
- Interpret and analyze HR data to help inform strategic decision making on HR processes and strategies.
- Promote HR initiatives that support organizational culture change, improved results and staff development.
- Build a diverse talent pool for cluster coordination and information management.
- Plan and manage independently the design, development and implementation of talent reviews, succession planning and other talent related processes and programs.
- Partner closely with HRBPs regional and country HR to develop, initiate and maintain effective programs for talent retention, rotation and succession planning.
- Promote the organizational goals and targets for gender equity and cultural diversity.
- In collaboration with GCCS and Regional Offices, help design and deliver learning solutions for Cluster staff to enhance their knowledge and build skills in new areas.
- Contribute to the mapping and assessment of competencies for cluster coordination and information management staff, assisting in the development/rollout of a comprehensive framework in support of the development of the talent pipeline.
- Recommend efficient and cost-effective learning products which strengthen staff capacity to contribute effectively to business goals.
Relationship Management
- Maintain and enhance relationships with DPC centers of expertise, regional and country Human Resources BPs, the global shared services center and partners.
- Collaborate with sister-agencies and cluster partners on best HR practices within the UN or other affiliated organizations.
To qualify as a champion for every child you will have…
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- Education: An Advanced University Degree in in human resource management, business management, international relations, psychology or other related social science field is required.
- Work Experience: A minimum of 8 years of increasingly responsible and relevant professional experience in human resource management in an international organization and/or large corporation is required. Experience with clusters and emergency work an asset.
- Skills:
- Strong technical knowledge of the principles and concepts of human resources management is required,
- Ability to provide technical and administrative leadership to staff supervised and to develop clear goals that are consistent with agreed strategies,
- Ability to identify and analyze systemic issues, formulate opinions and make conclusions and recommendations to resolve same,
- Experience and ability to design and implement targeted and innovative hu man resources strategies to address clients' people-related needs,
- Analytical and organizational skills, as well as good judgement, demonstrated ability to communicate effectively in a diverse organization tailoring language, tone, style and format to match audience,
- Ability to facilitate difficult conversations in a considered and tactful manner,
- Ability to promote diversity in all HR activities,
- Excellent knowledge of organizational and HR information technology systems and tools,
- Ability to empathize with client managers, supervisors and staff while advocating for consistent and equitable applications of promulgated HR regulations and rules.
- Language Requirements: Fluency in English.
- Desirables
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- Language: Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language.
- Language: Knowledge of French is highly desirable.
- Cluster coordination.
- Developing country work experience and/or familiarity with emergencies.
For every child, you demonstrate ․․․
UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this post are ․․․
(1) Builds and maintains partnerships
(2) Demonstrates self awareness and ethical awareness
(3) Drives to achieve impactful results
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
(8) Nurtures, leads and manages people
Familiarize yourself with our competency framework and its different levels
UNICEF is here to serve the world's most disadvantaged children, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of measures to include a more diverse workforce, such as paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.
Remarks:
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
UNICEF's active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable candidates are encouraged to apply.
Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.
Additional information about working for UNICEF can be found here.