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Consultancy Title: GBViE Consultant - CCS Dissemination
Section/Division/Duty Station: Child Protection Section, Programme Group, UNICEF NYHQ
Duration: 1 February 2025 to 30 September 2026
Home/ Office Based: NYHQ / Remote
About UNICEF
If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.
BACKGROUND
Purpose of Activity/ Assignment:
The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does - in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life - in its social, political, economic, civic and cultural dimensions - her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens - addressing inequity - not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.
Related to this mission, UNICEF is directly involved in addressing gender-based violence (GBV) in some of the world’s most intense and complex conflicts and disasters. GBV in its various forms constitutes a global crisis which undermines social and economic progress; as one of the world’s greatest human rights violations, GBV must be addressed to ensure universal rights and principles with regard to equality, security, liberty, integrity and dignity of human beings. Preventing and responding to gender-based violence in emergencies (GBViE) is recognized as a life-saving measure and an essential component of humanitarian action. As a lead agency in addressing GBViE, UNICEF has expanded its on-the-ground programming in recent years and made prevention and risk mitigation of, and response to GBViE one of its targeted priorities in its new Strategic and Gender Action Plans (GAP) 2022-2025, as well as in the new Child Protection Strategy. GBViE contributes to the results under Goal Area 3 and is also now a cross-cutting priority across the new Strategic Plan-, making GBV risk mitigation one of UNICEF’s change strategies and a key contributor across all Goal Areas. GBViE risk mitigation is now also across all sectors and areas of work in UNICEF’s updated Core Commitments for Children. UNICEF is also a leading agency in the development of programming and tools related to GBViE, including supporting the development of the Call to Action Roadmap rollout of the revised IASC GBV Guidelines (2015), implementation of the interagency GBV case management capacity building initiative, management of the GBV AoR help desk, as well as additional technical resources for the GBViE field within the COVID-19 pandemic. On the latter, the impacts of the COVID-19 pandemic on GBV have been well documented resulting in an increase in needs and technical requests for UNICEF’s expertise.
As part of its continuous efforts to improve GBV service delivery globally, UNICEF is leading on developing, revising and disseminating key resources (guidance, associated training package and e-learning) to strengthen the service providers’ capacity to offer quality care to child survivors of sexual abuse. In partnership with the International Rescue Committee (IRC), UNICEF finalized the second version of the Caring for Child Survivors of Sexual Abuse Resource Package (CCS). The aim of the revision was to ensure learning, evidence and resources from the past 10 years were incorporated into the CCS resources, and that the guidelines and training materials were adapted for different crisis settings, including forced displacement contexts and public health emergencies. In addition, a global CCS e-learning focusing on the basic modules of the training packages (i.e. modules 0-2) was developed and tested.
Disseminating the CCS Guidelines (with a special focus on the local service providers, including Women-Led Organizations) is part of UNICEF’s Global Commitments and of the global GBV AoR Workplan 2024-2025. In 2024, the updated CCS resource package was translated into 5 additional languages and launched globally and regionally. Over 30 countries already expressed their interest in rolling out the CCS resources in 2025-2026. A global CCS Partner Network was established in September 2024 as an open forum of key international, regional and local organizations who have specific interest in the CCS implementation. The main objectives are to promote resource dissemination, exchange on the ongoing initiatives, priorities, needs, fund-raising, create synergies among partners and share lessons learned and good practices. Under the umbrella of the global CCS Partner Network, the first regional CCS ToT co-led between UNICEF and UNHCR took place in December 2024 with women-led and refugee-led organizations of 6 countries. In 2025/2026, further technical support is required to advance and sustain the dissemination of the revised resource package in these 6 countries and beyond, as well as to ensure the next phase of the CCS resource package development under the umbrella of the CCS Network, through additional modules to the e-learning and the creation of a chatbot to support case workers in real time. The consultant will be contributing to a series of interlinked and sequenced outputs that will contribute to increase the engagement and uptake at country, regional and global levels around CCS and advance the dissemination of the resources around the world.
During the duration period of the contract, the consultant will support the CCS resource package (second edition) development and dissemination, as well as the UNICEF service delivery products development and knowledge management of GBViE resources, through the specific tasks listed below.
Scope of Work:
Under the supervision of the Child Protection Manager (GBViE), the consultant will be responsible for completion of the following deliverables:
- Support the CCS resource package dissemination;
- Support the next phase of the CCS resource package development;
- Contribute to the GBViE knowledge management on Sharepoint;
- Contribute to the development of GBViE products.
The consultancy will be home-based with travels to emergency-affected contexts relevant to the above tasks, as feasible.
Terms of Reference / Key Deliverables:
Support the CCS resource package dissemination. Provide technical advice and support to the WLOs who participated to the Regional CCS ToT to initiate in country dissemination, in collaboration with the COs.
- 6 country plans developed and endorsed at interagency level (30 April 2025)
- At least 3 follow-up calls with each of the 6 countries held to support implementation of the plans (31 August 2025)
- At least 3 step-down trainings delivered by WLO supported (31 August 2025)
Support the establishment of a mentorship programme to build the capacity of local actors (with a focus on WLOs and SSW) to train their peers on CCS
- Selection criteria for local mentors finalized with the CCS Network (31 August 2025)
- Local mentors identified and supported to participate in CCS ToT (30 November 2025)
- At least 2 CCS ToT with local mentors held (2 different countries, with 2 languages preferred) and training reports submitted (31 March 2026)
- At least 2 step-down trainings delivery by the local mentors supported with establishing the participation selection criteria, selecting participants, logistics, adaptation of the training materials, identifying pain points to select topics for the coaching sessions, determining increase of knowledge, etc (31 July 2026)
- At least 2 coaching sessions facilitated for local mentors (based on topics identified by them, including facilitating skills) (30 September 2026)
Provide support to countries who confirmed interest in rolling out the CCS resources
- At least 3 country proposals reviewed and commented (15 September 2025)
- At least 4 additional translations supported and published (15 September 2025)
Facilitate and support quarterly global CCS Partners Meetings including disseminating meeting notes, recordings and meeting follow up action items, to promote CCS resources dissemination
- 6 meetings held and MOM shared (30 September 2026)
- At least 4 joint initiatives (such as training, webinars, pool of trainers, mentorship sessions etc) identified, agreed upon and their implementation supported (30 September 2026)
Support the next phase of the CCS resource package development. Contribute to the CCS e-learning development and pilot
- At least 2 modules developed, quality checked and added to the CCS e-learning course (31 December 2025)
- 2 modules translated into at least 4 additional languages (31 March 2026)
- CCS e-learning course piloted in at least 4 contexts (30 June 2026)
Contribute to the development and piloting an CCS AI-driven chatbot to further support case managers
- Guidance in chatbot content and design, including on safeguarding developed (30 September 2025)
- Feedback provided to the pilot version of the chatbot (31 December 2025)
- Chatbot piloted in at least 3 contexts (31 March 2026)
- Feedback from users collected and shared (30 June 2026)
Contribute to the GBViE knowledge management on Sharepoint. Review the current GBViE Sharepoint structure and content (with a focus on the GBViE Service Delivery and Prevention), and advice on the creation of a newly structured GBViE Sharepoint as per knowledge management recommendations
- A set of recommendations for restructuration and migration of the GBViE Sharepoint submitted for approval (30 June 2025)
- New GBViE Sharepoint finalized (31 August 2025)
Contribute to the development of GBViE products. Provide technical review of GBViE Service Delivery global products (this may include proposals, budgets and spending plans, advocacy notes, case studies etc).
- At least 6 products reviewed and commented (15 September 2025)
- At least 4 additional products reviewed and commented (30 September 2026)
Qualifications
Education:
Advanced university degree (Masters) in public health, social work, political science, human rights and international law or other related degree, or equivalent programming experience.
Work experience:
Knowledge/Expertise/Skills required *:
- At least 8 to 10 years of programme management experience, preferably including at least 5 years implementing GBV programming and/or engaging with GBV coordination in humanitarian contexts.
- Demonstrated experience with GBV case management and its intersections with information management.
- Demonstrated knowledge of / experience with the Caring for Child Survivors Resources. Certification as a CCS trainer an asset.
- Proven experience in developing E-learning tools / remote capacity development resources for adults. Familiarity with the Agora platform is an asset.
- Experience in developing technical resources related to GBV/GBViE service provision for adolescent girls and women.
- Experience in Gender or GBV related knowledge management and sharing is an asset.
- Experience working with a wide variety of stakeholders and capturing of requirements in an inter-agency setting
- Ability to work with a team as well as independently in a multi-cultural environment.
- Proven capacity to work with and lead collaborative teams across different locations and with different technical skills.
- Strong interpersonal skills.
- Excellent communication skills, written and verbal.
- Creative, innovative thinker who can also translate ideas into practical applications.
- Proven skills in networking, strategic thinking, problem solving, advocacy and negotiation.
- Ability to quickly develop a sound understanding of the processes performed by UNICEF functional areas, both at Headquarters, Regional and Country Office levels.
- Excellent drafting skills and ability to write effectively for UNICEF external products.
- Fluency in English and French is required.
- Fluency in Spanish and/or Arabic is considered an asset for this role
Requirements:
Completed profile in UNICEF's e-Recruitment system and
- Upload copy of academic credentials
- Financial proposal that will include/ reflect :
-
- the costs per each deliverable and the total lump-sum for the whole assignment (in US$) to undertake the terms of reference.
- travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR.
- Any other estimated costs: visa, health insurance, and living costs as applicable.
- Indicate your availability
- Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.
- At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
- Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.
U.S. Visa information:
With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process
For every Child, you demonstrate…
UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. View our competency framework at: Here
UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Remarks:
Individuals engaged under a consultancy will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants. Consultants are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.