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UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a digital future

The overarching strategic goal of UNICEF’s Information and Communication Technology Division (ICTD) is to transform and build partnerships with our stakeholders to successfully implement UNICEF programmes globally through innovative technology-enabled solutions.

The ICT Officer (Quality Assurance), P2 reports to the ICT Specialist (Quality Assurance), P-3 in the Quality Assurance team in the Solutions Centre and Support in ICTD's Digital Core, Valencia, Spain. 

A key perspective of the Solutions Centre’s goals is to provide adequate, user-friendly, and modern business solutions to UNICEF’s different departments and stakeholders as well as providing guidance, governance, and procedures to several enterprise processes such as data management, integration, collection, program monitoring, digital tools and platforms, and business process optimization throughout the organization. These goals are aligned with the organizational strategy, enterprise architecture, and information management requirements of UNICEF’s different stakeholders.   

How can you make a difference? 

Under the supervision of the ICT Specialist (Quality Assurance), the ICT Officer (Quality Assurance) will assist in the preparation and execution of Quality Assurance plans to ensure that products and services align with UNICEF business objectives and performance measures. The ICT Officer will work with business analysts and assigned business focal points to develop, comprehensive test scenarios; perform quality assurance tests for enterprise business applications with related interfaces prior to release; conduct regression tests as per use cases identified; confirm and provide sign off assuring quality of systems/applications functionality and performance  

 If you would like to know more about this position, please review the complete Job Description here:  2024_P2_18672_ICT Officer_Quality Assurance Spain.pdf

To qualify as an advocate for every child you will have…

Minimum requirements:

• Education: A first university degree (bachelor's degree or equivalent) in Engineering, Computer Science, Mathematics or related field

• Work Experience: At least 2 years of relevant work experience in software quality assurance, including hands on experience in test automation.
• Experience with one or more quality assurance testing tools such as Selenium, Apache JMeter, Jira, LambdaTest
• Development of tests scenarios for functional and regression testing
• Knowledge on functional testing, smoke testing, performance, load testing, security testing, API testing and end-to-end testing

• Working experience with Agile, DevOps, continuous delivery

• Language Requirements: Fluency in English

Desirables:

• Training in related disciplines, interface, and applications development for example: Business Analyst is an asset
• Knowledge of programming languages is an asset.
• Experience with testing and test automation of large business applications based on systems, such as SAP, Salesforce, ServiceNow is highly desirable.
• Knowledge and experience with application security testing is an asset.
• Working knowledge of another UN language (Spanish, French, Arabic, Chinese or Russian) is an asset.  

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of measures to include a more diverse workforce, such as paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.