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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Happiness

Purpose for the job:

Under the general guidance of the Social Policy Manager and in close collaboration with the UNICEF Shock Responsive Social Protection Specialists, MoLSA Social Protection team, and the staff of the implementing partners, the incumbent is responsible for delivering timely beneficiary data management services for implementing UNICEF social and humanitarian cash transfer programming, while upholding UNICEF data protection policies.

How can you make a difference?

Key functions, accountabilities and related duties/tasks:

Oversee the Implementation of e-payments operations in collaboration with Mobile Network Operators (MNOs), government and implementing partners.

• Coordinate with UNICEF Finance to undertake the timely and regular transfer of funds from UNICEF to Mobile Network Operations for onward crediting of beneficiary wallets during each payment cycle.
• As part of the standard accountability checks, review and validate the beneficiary list that is generated for payment by the implementing partners and share the payment instructions to the MNOs.
• Conduct a monthly reconciliation of beneficiary payments using the transfer completion list from the Mobile Network Operators and flag cases that require the follow up of the implementing partners.
• Lead in conducting payment verification after each payment cycle in collaboration with the third-party monitoring firm and the implementing partners.
• Periodically assess performance of the MNOs contracted to provide payments services for both social and humanitarian cash transfers.
• Manage the relationship among key stakeholders (MoLSA, MNOs, UNICEF, implementing partners etc) to ensure the timely payments of beneficiaries.

Data collection, processing and analysis is conducted in alignment with the data protection policies of UNICEF and the Federal Government of Somalia

• Use adequate tools to review the quality, consolidate, parse, clean and prepare external personal data sources for import into relevant beneficiary data management systems of government and UNICEF.
• Consolidate different data sources such as registration surveys, RapidPro surveys, payment records, post-distribution monitoring (PDM) surveys and other monitoring data (such as market monitoring, grievance and feedback data, etc.) for the purpose of data analysis and data comparison, including longitudinal comparisons
• Perform advanced statistical analysis for report writing, including data analysis tables and visual representation of findings
• Spot check and ensure quality of data stored in beneficiary data management systems and in other digital platform for the case of programmatic non personal data

Grievances data oversight, reporting and Third-Party Monitoring

• Coordinate MoLSA and the implementing partners grievances management work by supporting the documentation, consolidation and resolution of grievances in the selected beneficiary data management systems.
• Provide technical support to MoLSA GRM team and grievance officers of the implementing partners in consolidating and de-duplicating complaints and grievances received from the different grievance channels within the selected beneficiary data management systems to facilitate the speedy resolution.
• Work with the MIS team in MoLSA to facilitate access to beneficiary data by the Third-Party Monitoring firm for conducting process, payment verification and outcome level monitoring.

To qualify as an advocate for every child you will have…

• A university degree in one of the following fields is required: Information Management or Information Systems, Computer Science, Statistics, Social Sciences or another subject area relevant to Information Management.
• A minimum of [two years] of relevant professional experience in information management, data management is required. Experience in emergency contexts desirable.
• Experience in demonstrating strong information management skills in a professional context is essential for this post.
• Experience in implementation of social and humanitarian cash transfers programmes.
• Experience in beneficiary data systems for cash transfers is essential.
• Excellent MS Excel skills.
• Experience collaborating across multiple stakeholders, including diverse functional teams of finance, MIS and other subject matter experts.
• Experience in business operation environments with a proven track record of interfacing with multiple stakeholders (internal and external) and successful project management.
• Experience in a humanitarian context is an asset.
• Experience in working with UN agencies or NGOs at interagency level is preferred.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are...

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical 3) Drive to achieve results for 4) Innovates and embraces change (5) Manages ambiguity and 6) Thinks and acts strategically 7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. 

Remarks:

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable [female candidates] are encouraged to apply.

UNICEF appointments are subject to medical clearance. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be cancelled.

All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.