UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, Education

The Communication Centre is responsible for Supply Division’s (SD’s) communication function. Supplies serve a critical role in achieving UNICEF’s mandate for children. The production, packaging and publication of written and visual content via curated channels and partnerships gives visibility to UNICEF Supply’s work and increases audience and supporter engagement. SD is also a favorite destination for media, donors, fundraisers, and supporters who want to enrich their understanding of UNICEF’s work for children, and the critical role of Supply in achieving results.

How can you make a difference? 

The purpose of this assignment is to plan and produce innovative UNICEF Supply-related content for publication across external platforms, and day-to-day management, development and promotion of UNICEF Supply Division’s social media channels. This involves collaborative planning, creative development, and production of content across platforms, as well as the planning and production of content for campaigns and visits by media, donors and partners, and other outward facing activities. It will also involve the consistent and strengthened use of data, analytics and content marketing deliver on strategy and increase audience and supporter engagement across channels.

If you would like to know more about this position, please review the complete Job Description here:  TA_ P2 Communication Officer JD_final-2020 MTR.docx

Key functions, accountabilities and related duties/tasks:

In close coordination with the Chief of Communication and in collaboration with colleagues across the Communication Centre, the incumbent will be responsible for the following:

• Leading on the development and promotion of UNICEF Supply Division’s social media presence, content, and platforms, strengthening strategic approaches and processes on an ongoing basis; leading on social media content marketing, as well as data and analytics.
• Facilitating the development of UNICEF Supply Division’s strategic approaches to emerging digital media channels, including chat apps and next generation social media.
• Create editorial and production plans, and oversee a content calendar, based on SD priorities for use on SD’s external communication platforms and for further distribution on global and national platforms and networks.
• Develop and produce multimedia and social content across formats towards key communication opportunities and priorities.
• Contribute to and adapt UNICEF globally produced content packages to communicate and strengthen understanding of UNICEF Supply’s contribution towards realizing the UNICEF mandate globally.
• Produce written content for the key moments and major projects, including the UNICEF Supply Annual Report.
• Use relevant software and analytics tools to strengthen content and social media strategy to increase audience and social media supporter engagement.
• Supports research and capacity building in the use of emerging analytics and marketing tools for SD.
• Conduct social media monitoring and training.
•  Lead on evidence based and targeted content marketing approaches to strengthen reach and engagement across UNICEF Supply
• Division’s social media and digital channels.
• Prepare content and briefing materials for various purposes, including for materials for media, and visitors to UNICEF Supply division by Goodwill Ambassadors, donors, National Committee representatives and other special interest groups.
• Assist in organizing project site visits, facilitating photo coverage and TV footage for media and other partners as required.
• Help organize and generate public support for special events and activities to promote SD goals through content production.
• Support external visits and events.
• Any other duties and tasks assigned as part of the workplan of the unit and of the incumbent.

To qualify as an advocate for every child you will have…

Minimum requirements:

• Education: 
• A first-level university degree in the field of communication, content strategy and production, public relations or a related field is required.
• Work Experience:
• A minimum of two years of experience in producing digital content and working with social media channels, as well as writing and editing, are required. Experience in digital analytics and social media marketing.
  Experience of working at a UN organization is an asset.
• Language Requirements:
• Fluency in English is required. Knowledge of another official UN language is considered as an asset. 

Desirables:

• Developing country work experience and/or familiarity with emergency.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.

According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable underrepresented groups are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

In this role, you will collaborate with colleagues across multiple locations. For effective collaboration, we encourage flexible working hours that accommodate different time zones while prioritizing staff wellbeing.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.