UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, hope

How can you make a difference? 

To qualify as an advocate for every child, you will have… 

• Advanced university degree in Business, Business Administration, Technology, Software, Marketing, or another relevant technical field. A first-level university degree, in combination with additional two (2) years of experience, may be accepted in lieu of an advanced university degree.

• A minimum of five (5) years progressive experience in the following fields: business analysis, Customer Relation-ship Management (CRM) implementations, IT system support / centre of excellence participation and / or ongoing system improvement such as training, testing, and identifying new requirements from a user base with a view to increasing performance is required.
• Experience in Salesforce Sales Cloud is required.
• Extensive experience using various testing methodologies to improve performance and achieve marketing objectives.
• Experience in developing business requirements documents (user stories) and representing / articulating complex business requirements to technical teams is required.
• The experience below will be considered an asset:
  • Experience with United Nations and most particularly with UNICEF,
  • Experience in Salesforce Marketing Cloud,
  • Experience in fundraising, especially individual giving communication, retention and supporter joureys,
  • Experience with leading training sessions and live demos.

• Demonstrated ability to build strong working relationships with internal and external partners.
• Ability to manage multiple projects under time pressure with strict attention to detail.
• Excellent communication skills, (both written and oral) to translate complicated business requirements into technical based language, and vice versa.
• Strong analytical skills and problem-solving mindset.
• Passionate and energetic team member with a genuine interest in working in the international aid and devel-pment sector.
• Excellent communication skills, (both written and oral) to translate complicated business requirements into technical based language, and vice versa.
• Strong analytical skills and problem-solving mindset.

• Fluency in English and Spanish is required. Knowledge of another UN language or a local language is an asset.

For every Child, you demonstrate… 

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS). 

To view our competency framework, please visit  here. 

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (as applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts. 

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.